Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello I really want to recommend this company and this site because they very very helped me and locate a lost package I want to thank especially to see that really did not stop until the moment she found the package and contacted the company from which I bought with the add-on”

Helpful Report

Posted 2 years ago

Hey Anat - Thanks for the wonderful review! We're really glad to hear that you are happy with our service. Have a lovely day! -Lyst

Posted 2 years ago

“Have nothing to do with this company? You never ever stop getting emails every day every hour! There no unsubscribe on them and if you email their customer service they pretend they’ve not got you email on file! The last email from customer services was followed 5 minutes later with another huge email ! I’m putting this review on TrustPilot so everyone knows, every day! Also their prices are very, very expensive! Don’t get involved with them!”

Helpful Report

Posted 2 years ago

Hi there - sorry for the inconvenience this has caused you. A member of our Customer Care has been in touch to help you with this. Best, Lyst

Posted 2 years ago

“Top company when it comes to service. Very helpful and answer queries promptly snd keep you updated. Recommend Lyst as a company will be happy to use them again in the future 😊”

Helpful Report

Posted 2 years ago

Hey Lindsay - thanks for the wonderful review! We're so glad that you were happy with our service. We can't wait to welcome you back soon! -Lyst

Posted 2 years ago

“Service great, however the product was brighter than the photo and I saw it in n store as well. Just to bright”

Helpful Report

Posted 2 years ago

Hey there - sorry to hear that the item was not the same as advertised. If you have any questions, please reach out to customercare@lyst.com and we'll be happy to help you. Have a great day, -Lyst

Posted 2 years ago

“I had a problem with an outdated gift card. I am pleased to say all sorted and I can't wait to spend it soon. So thank you all for your help.”

Helpful Report

Posted 2 years ago

Hey there - we're glad to hear that we were able to help you here. Happy shopping! -Lyst

Posted 2 years ago

“Ordered my hugo boss trainers through lyst, very reasonably priced compared to other suppliers and arrived in two days, would definitely use thier service again.”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review! We're glad to hear that you had an amazing experience on Lyst. We can't wait to welcome you back soon! Have a lovely day. -Lyst

Posted 2 years ago

“Order was in stock then not in stock, nothing no delivery no email no refund, still £100 down”

Helpful Report

Posted 2 years ago

Hey there - sorry to hear that the item was out of stock. A part of our Customer Care has been in touch to help you here. apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Excellent and speedy service from Andrea and Lyst! Highly recommended.”

Helpful Report

Posted 2 years ago

Hey there, thanks for your kind words. we're glad to hear that Andrea was able to assist you. Have a great day - Lyst

Posted 2 years ago

“You need to tone down your sales pitch ! You bombard customers with your sales !!! Multiple messages a day add up to dozens per week , it’s simply too much . You made me annoyed do I unsubscribed . Tone it down please !!!!!”

Helpful Report

Posted 2 years ago

Hello there - We're sorry to hear about our marketing emails. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Excellent prompt service and resolution”

Helpful Report

Posted 2 years ago

Hey there, thanks for your wonderful review. we're glad that we're able to assist you with your concern & you're satisfied with the level of service you've received. Have a great day - Lyst

Posted 2 years ago

“Horrible customer service I’ll actually never purchase any of you’re product ever again. I since realized just put them away after wearing 1 time . Fix you’re manufacturing of pants”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that the pants weren't in perfect condition. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Customer service is helpful, but inaccurate pricing on the site is not.”

Helpful Report

Posted 2 years ago

Hey there - thanks for your review. We value your feedback as we work to continuously enhance and improve features on Lyst in order to offer the best service. Lyst .

Posted 2 years ago

“The customer service is very helpful more powers to ur shop”

Helpful Report

Posted 2 years ago

Hey there - thanks for the wonderful review. We're happy to hear that you were satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“I'm very for this item.”

Helpful Report

Posted 2 years ago

Hi Violet - thanks for the review! Have a lovely day! -Lyst

Posted 2 years ago

“Excellent thx a lot,thx you found may show”

Helpful Report

Posted 2 years ago

Hey Jenny - thanks for the review! We're glad to hear that we were able to help you. Happy shopping! -Lyst

Posted 2 years ago

“Sorry, but your sizes don`t fit to me. Please, send no more catalogues to me!”

Helpful Report

Posted 2 years ago

Hi Ulrike - sorry to hear that the sizes don't fit. A member of our Customer Care has reached out to assist you here. Best wishes, Lyst.

Posted 2 years ago

“Dear Sir/Ma'am, I'm new inquiry for this products, which i love to see the two tones style if you have as my dream watch for a lifetime. Thank you very much inquiry tessie b m”

Helpful Report

Posted 2 years ago

Hey Tessie - we'd be more than happy to help you with this query. A part of our Customer Care has reached out to help you here. Have a great day! -Lyst

Posted 2 years ago

“hi i did not get answerd to my questions i just want to know wher is my packege.”

Helpful Report

Posted 2 years ago

Hey Anat, thanks for your review. we are sorry to hear that you haven't received your order from the retailer. A member of our customer care team has contacted you to assist you with this issue. Apologies for the inconvenience this has caused you - Lyst

Posted 2 years ago

“their customer service is great”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review! We're so happy to hear that you were satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“Excellent customer service. I wanted an item in a different size, and contacted customer service. They responded the same day and helped me figure out how to put it on my wishlist. They'll notify me when it comes in. Prompt and courteous!”

Helpful Report

Posted 2 years ago

Hey there - thanks for the wonderful review! We're so glad to hear that we were able to help you here. Hope the item comes back in stock for you soon! Have a lovely day! -Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews