Hi Michelle,
Thank you for your review.
We're very sorry to hear about this - as a company we're committed to our customers and we will help to investigate this on your behalf.
Can you please contact us on customer-care@lyst.com so we can look into this issue further.
In the meantime please feel free to also reach out about any other enquiries you might have.
Looking forward to hearing from you.
Best wishes
Bruno
I wanted to order a couple pair of trainers but the reviews in here sound horrendous some have spend a lot of money and haven’t received the items and no one to contact.
Hi Rrushi,
Thank you for your review.
Lyst is a definitive fashion shopping app where you can shop items from retailers all over the world.
I want to assure you that in the rare cases where a technical issue might happen, our customer care team are always here to help.
If you have any questions with regards to your order or you'd like more information on how Lyst works, please reach out to us on customer-care@lyst.com and we'll be happy to help.
Best wishes
Bruno
