Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super Super”

Helpful Report

Posted 3 years ago

Hey there - Thanks for leaving a positive review! We're glad you're enjoying our site. Happy shopping! Lyst

Posted 3 years ago

“You customer care is amazing specially Ruth”

Helpful Report

Posted 3 years ago

Hi there, thank you for your feedback. We aim to provide an amazing customer service experience to our wonderful customers. I hope you shop with us again soon. Have a great day! - Lyst

Posted 3 years ago

“the service is very good but the products you sell.”

Helpful Report

Posted 3 years ago

Hi Neophyta - thanks for your review, we're happy to hear you're satisfied with our services. We're constantly working to improve our services and provide the best shopping experience for our customers. I'll pass your feedback along to the team. Have a great day. Lyst

Posted 3 years ago

“Your suppliers are a lie, you are a lie and I have not opened your APP again because I lost my time looking for the shoes and it turns out that I found you at a good price and oh surprise that they did not cost what the advertising on your page said and / or Conclusion company made me waste my time and I will not open their application again, until they do not measure their shoes at $ 421. No more for the moment Luis Ureta”

Helpful Report

Posted 3 years ago

Hey Luis - Thank you for your feedback & We are sorry to hear about the price discrepancy you've seen on our Lyst App. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives is already looking into this for you. We'll keep you updated on this issue via the Zendesk ticket. Again, our sincerest apologies for this inconvenience. - Lyst

Posted 3 years ago

“After accepting my order and then taking my payment I was advised that the item is no longer available at the price advertised, however I could re-order at the new price. Unfortunately, the item was no longer in stock and so this was not an option. If Lyst works closely with its retail partners (as they suggest they do) then surely they should know what is eligible for a further discount and what is not. Very disappointing.”

Helpful Report

Posted 3 years ago

Hey there - We're very sorry to hear that your order was unsuccessful due to the item is no longer available and a price discrepancy. Our aim is to provide the best shopping experience for our customers. Apologies if anything went wrong this time. Please be assured a member of our team will contact you directly to look into this further. Also, you can always contact us on customercare@lyst.com for any feedback you'd like to give, we're always listening! Lyst.

Posted 3 years ago

“The responses could not have been more helpful, in fact for some reason we got to the wrong department but Ruth Torres was more kind and helpful who sent its the right link!”

Helpful Report

Posted 3 years ago

Hey Chiyako - we love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 3 years ago

“Hello. The second time I tried to buy a Luxury Embroidered man jumper and I have been rejected. You have a great problem with pricing and I am disappointed very much. Elena.”

Helpful Report

Posted 3 years ago

Hey Elena - thanks for your review. We're constantly working to improve our services and provide the best shopping experience for our customers. Apologies if anything went wrong this time. Please be assured a member of our team will contact you directly to look into this further. Also, you can always contact us on customercare@lyst.com for any feedback you'd like to give, we're always listening! Lyst.

Posted 3 years ago

“I live in Iraq and I saw that the receipt of the things that I can order is hard to reach and at a lot of costs.”

Helpful Report

Posted 3 years ago

Hey there - thanks for your review. We're constantly working to improve our services and provide the best shopping experience for our customers. Please understand that as all shipping charges are set directly by the retailer, I’m afraid I’m unable to make any amendments to this. Thanks for your understanding - Lyst

Posted 3 years ago

“I think it helped”

Helpful Report

Posted 3 years ago

Hi there, thanks for your review! We're happy to hear that we were able to help. We're constantly working to improve our services and provide the best shopping experience for our customers. Have a great day! -Lyst

Posted 3 years ago

“Very helpful and clear!! I just wish I could have a definitive date of when my money will be back in my account!”

Helpful Report

Posted 3 years ago

Hey there - Thanks for your feedback. I am sorry to hear your order was cancelled due to the item is out of stock. The pending charge will be cleared in 5-7 business days. Kindly allow this to pass. Thanks for your understanding. - Lyst

Posted 3 years ago

“Love Lyst! I can throughly recommend their customer service, Carl was very helpful and quick to respond to my request for help and information. 😁”

Helpful Report

Posted 3 years ago

Hi Mary, I'm so glad to hear that Carl was able to help you. Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! Lyst

Posted 3 years ago

“WORST COMPANY TO DEAL THEY ARE DODGY CROOKS THEY ARE HOLD MY REFUND FOR MONTHS BE AWARE OF DODGY CRIMINALS STAY AWAY”

Helpful Report

Posted 3 years ago

Hey there - We're very sorry to hear that you still haven't received your refund. Our aim is to provide the best shopping experience for our customers. A member of our team is currently working with the retailer to resolve this issue. Please be assured that we've made this a priority and will give you an update as soon as possible. Thank you for your understanding - Lyst

Posted 3 years ago

“I love getting the notices for sales. Thanks!”

Helpful Report

Posted 3 years ago

Hey there - We're happy to hear you love our sales notifications. Thanks for the 5 star review! Have a great day. Lyst

Posted 3 years ago

“Good both”

Helpful Report

Posted 3 years ago

Hey there- Thanks for leaving a review! We're glad you're enjoying our site. Happy shopping! Lyst

Posted 3 years ago

“Awesome, I found the cheapest site out of all the stockist for my Burberry item 🥳. Thank you Lyst ♥️”

Helpful Report

Posted 3 years ago

Hey there - we love to hear we were able to assist you in finding that Burberry item you wanted. Have a fantastic day. Lyst

Posted 3 years ago

“Superb viewing platform for hard to find items. Great service. Would highly recommend.”

Helpful Report

Posted 3 years ago

Hi Pat - thanks for your review, we're happy to hear you're satisfied with our services. We're constantly working to improve our services and provide the best shopping experience for our customers. I'll pass your feedback along to the team. Have a great day. Lyst

Posted 3 years ago

“Superb viewing platform for hard to find items. Extremely reliable. Would highly recommend.”

Helpful Report

Posted 3 years ago

“Ruth has been a great help she Need a pay rise for all that's she has done thanks again”

Helpful Report

Posted 3 years ago

Hi Shaun, I'm so glad to hear that Ruth was able to help you. Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! Lyst

Posted 3 years ago

“Lyst has a great idea of what I like and does good at letting me know where I can find a good deal, especially among my favorite vendors.”

Helpful Report

Posted 3 years ago

Hey - We are glad to hear that you find a good deal. Lyst, you never have to miss out on the things you really want. You save items you love and get notified when they go on sale or come back into stock. We look forward to welcoming you back soon. Lyst

Posted 3 years ago

“Awesome service!”

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Posted 3 years ago

Hi Tamara, I'm glad you are satisfied with our service. Thank you for rating us 5 stars. Happy shopping! Lyst

Posted 3 years ago

Lyst is rated 3.8 based on 1,725 reviews