Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

Company Reviews

Questions

Visit Website

Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

Write Your review

Tell us how Lyst made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total satisfaction”

Helpful Report

Posted 2 years ago

Hey Marcus - Thanks for the review! We're glad to hear that you are satisfied with our service. Have a lovely day! -Lyst

Posted 2 years ago

“Hice un pedido el 21 de enero y Aún no me ha llegado y tampoco me dan respuestas 😕”

Helpful Report

Posted 2 years ago

Hey Wander, sorry to hear that you still haven't received your order yet. A member of our Customer Care has reached out to you to help you with this issue. Best, Lyst

Posted 2 years ago

“Am trying to buy kasinta 4G logo belt but it looks like you deliver to our country South African”

Helpful Report

Posted 2 years ago

Hello Adelaide, thanks for your review. We're very sorry to hear that. We aim to provide the best shopping experience for our customers. Apologies if anything went wrong this time. a member of our customer care team will reach out to further assist you with this - Lyst

Posted 2 years ago

“Great service, thank you.”

Helpful Report

Posted 2 years ago

Hello Marzana, thanks for your review, we're happy to hear you're satisfied with our services. Have a great day. - Lyst

Posted 2 years ago

“Prices of sale items are always wrong when you go to the retailers site - Lyst advertise item at £34 and retailer page when you to buy is £85! 😡”

Helpful Report

Posted 2 years ago

Thank you for your feedback and I'm sorry to hear that this experience disappoints you. However, One of our customer care team will reach out to you regarding this issue. Many thanks! - Lyst

Posted 2 years ago

“They were able to help me”

Helpful Report

Posted 2 years ago

Hey there, thanks for your 5-star review and your kind words. We're delighted to know that we're able to assist you with your concern - Lyst

Posted 2 years ago

“Best customer service I've ever experienced”

Helpful Report

Posted 2 years ago

Hey there, thanks for your 5-star review and your kind words. We're delighted to know that we're able to assist you with your concern - Lyst

Posted 2 years ago

“Very fantastic and helpful customer service by Carl !”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. We are pleased to hear that you are happy with the service that Carl provided. As always, please feel free to contact our customer care team for any questions - Lyst

Posted 2 years ago

“When contacted customer care, the issue was addressed and reply came very fast. That was pleasant experience!”

Helpful Report

Posted 2 years ago

Hello - thanks for your kind words. This means a lot to us. Your satisfaction is always our top priority. Enjoy your day! Lyst

Posted 2 years ago

“There is no shoe size I am looking for, but I will be able to find it soon.”

Helpful Report

Posted 2 years ago

Hey Jenny, thanks for your review. I'm sorry to hear that your preferred size is not available. Kindly follow the instructions provided by our customer care agent on how to set an alert when this item comes back in stock. As always, please reach out to our team if you have any other questions - Lyst

Posted 2 years ago

“My Lyst customer service rep directed me to the right channel to make a return. The rep responded promptly and courteously - and took my request seriously and offered help. I am very happy with the service I received.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your great review! We're happy that you are satisfied with the service we're providing. Happy shopping! - Lyst

Posted 2 years ago

“I received the wrong item and didn’t get a response from the seller. I asked if Lyst could intervene. I soon received a message from the seller. They sent the correct item and it fits perfectly!”

Helpful Report

Posted 2 years ago

Hey Susan - Thanks for the review! We're glad to hear we were able to help you get your order correctly! Have a great day! -Lyst

Posted 2 years ago

“Great customer service by Carl!!! He resolved my issue regarding a dress I purchased that was confirmed at the wrong color. Fast and reliable service is hard to find. But Lyst surpassed all my expectations!!!!”

Helpful Report

Posted 2 years ago

Hi Cecilia - Thank you for the awesome review! We're really glad to hear Carl was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“I have been waiting for the Charles David combat boot to come back in stocks. Would like to know if it is coming back or not.”

Helpful Report

Posted 2 years ago

Hey Patricia, thanks for your review. We are sorry to hear that the Charles David Combat Boots is currently out of stock. A member of our customer care team will reach out to assist further with this concern. Again, our apologies for the inconvenience - Lyst

Posted 2 years ago

“The service they provided was very quick and they were very kind, amazing”

Helpful Report

Posted 2 years ago

Hey Lucie - Thanks for leaving a review! We're glad you're enjoying the service. As always, your satisfaction and happiness are always our top priority. Happy shopping! Hannah

Posted 2 years ago

“Yes, I am very happy that the response has been received, and I hope to complete the procedures”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. We are happy we're able to assist you here. Have a nice day - Lyst

Posted 2 years ago

“Idont get my items untill now ? Re: GLO-1000363118”

Helpful Report

Posted 2 years ago

Hello Nasser, thanks for your review. We are sorry to hear that you haven't received your order from Tower London. A member of our customer care team has reached out to assist you further with this concern. Apologies for the inconvenience - Lyst

Posted 2 years ago

“I asked for a size 5.5 you never have it. Instead I get stupid emails sending me sneaker in size 13. Hannah or the robot who sends these emails wade my time. Then they ask if I am happy or send a survey!?!!? Stop you waste my time. Stop stop STOP STOP”

Helpful Report

Posted 2 years ago

Hey there, thanks for your feedback. We are sorry that the size you are looking for is not available. A member of our customer care team has reached out to you to assist you further with this. Again, our sincerest apologies for the inconvenience. - Lyst

Posted 2 years ago

“When you have good reductions is because is not all sizes available 👎”

Helpful Report

Posted 2 years ago

Hello there, thank you for your review. We are sorry to hear that the item is not available in your size. A member of our customer care team has reached out to further assist with this issue. Again, apologies for the inconvenience - Lyst

Posted 2 years ago

“I got a couple of dresses. As soon as I got the package, I knew sometime was wrong. Very poor quality. NO MORE, thanks!”

Helpful Report

Posted 2 years ago

Hey there, thanks for your feedback. we are sorry to hear about your dresses. A member of our customer care team has reached out to you to assist you further with this. Again, our sincerest apologies for the inconvenience. - Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews