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Lyst Reviews

3.8 Rating 1,725 Reviews
68 %
of reviewers recommend Lyst
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
Just assisting me with changing the shipping address.
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Posted 2 years ago
Helpful and friendly
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Posted 2 years ago
Hey there, thank you for the wonderful feedback! We're glad to know you're enjoying our services. May I please know how can we improve our service next time so you can rate us 5 stars? You can also reach out to us via customercare@ly.st if you need further assistance. Have a lovely day, Lyst
Posted 2 years ago
I completely understand your policy but a little upset I can’t return exchange the ring for a bigger size
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Posted 2 years ago
Hey there - thanks for your review. Just to clarify, Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world. Shipping and return policies are specific to each individual retailer and will vary by item. However, we thank you for your feedback and please be assured that I have forwarded your comments to relevant team for their information. Best, Lyst
Posted 2 years ago
Timely communication with me when what I had ordered was not available at the price offered
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Posted 2 years ago
Hey Julie, we're sorry to hear that the item you've ordered had a different price than when you placed your order. This isn't an app error as all prices are set directly by the retailer. We apologise if the retailer’s current price has not yet updated on Lyst. Thanks for sharing your feedback as we're always working to improve our services. Best wishes, Lyst
Posted 2 years ago
Took longer than normal but worth the wait.
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Posted 2 years ago
Hey Durward, thanks for your review. So glad to hear that you finally received your item. I hope you love your sneakers! Have a lovely day - Lyst
Posted 2 years ago
Customer service was very patient, courteous and thorough.
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Posted 2 years ago
Hey there - thanks for the review! We're so glad to hear that you were happy with the service Mon provided. Happy shopping!
Posted 2 years ago
The item I purchased was great and received (from Lithuania!) one day after ordering. Had a slight disagreement over postage (hence dropping one star) but this was sorted out.
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Posted 2 years ago
Hey there, thanks for your review! we're glad to hear that we're able to assist you with this issue. Have a great day - Lyst
Posted 2 years ago
Haven’t bought anything I’m just not in their market value
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Posted 2 years ago
Hey there - thanks for your review. We offer more than 5 million products on Lyst in various price ranges. We suggest that you filter the items by price to see the best options available for you. If you have more questions, please contact us at customercare@ly.st. Have a great day!
Posted 2 years ago
Thank you for your service
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Posted 2 years ago
Hey there - thanks for the review! We're glad to hear that you were happy with our service. Have a great day!
Posted 2 years ago
Thank you for your prompt and kind assistance!
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Posted 2 years ago
Hey there - thanks for your review. We are glad to hear you are happy with the service provided by Mon and Ruth! Happy shopping, Lyst
Posted 2 years ago
Very helpful courteous and professional
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Posted 2 years ago
Hey there - thanks for the review! We're glad to hear that you were satisfied with our service. Have a great day!
Posted 2 years ago
They gave me the details to contact Roman Originals, who did refund even though I requested a replacement.
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Posted 2 years ago
Hey there, thanks for your positive review. we are glad to hear that we're able to assist you with your order. Hope you loved your order. Have a great day - Lyst
Posted 2 years ago
Anyway, good service.
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Posted 2 years ago
Hey there - thanks for the review! We're glad to hear that you were satisfied with our service. Have a great day!
Posted 2 years ago
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Posted 2 years ago
The Customer Service was great in getting my order sorted out. The response was timely and instructions were clear and hence led to no misunderstanding.
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Posted 2 years ago
Hey there - thanks for the review! We're glad to hear that you were satisfied with your service. Have a great day!
Posted 2 years ago
Yeah it's okay answered my queries
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Posted 2 years ago
Hey Ace - thanks for the review! Have a great day!
Posted 2 years ago
Did there best but I had to resort to my credit card company to get the refund for me
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Posted 2 years ago
Hey there - thanks for the review! Please let us know if there is anything else we can help you with. Have a great day!
Posted 2 years ago
The service was very good and though Danielle was unable to solve the problem she gave me good advice of what to do next.
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Posted 2 years ago
Hey Matty, thanks for your review! we are glad to hear that Daniela was able to assist you & provide you with instructions on what to do next to resolve your issue. Have a great day - Lyst
Posted 2 years ago
Thank you for a fast feedback.
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Posted 2 years ago
Hey Jindaporn - thanks for the review! We're happy to hear that you're satisfied with our service. Have a lovely day!
Posted 2 years ago
Ruth and I believe Trevor from Customer Support plus Carl Shop Manager(?)provided excellent assistance during my questions concerning a pair of Armani jeans. I required a High Waisted pair and all went the extra mile contacting Armani for dimension confirmation before I purchased.Would use Lyst again. Thanks.
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Posted 2 years ago
Hey Steve - thanks for the excellent review! We're so glad to hear that Ruth and Carl were able to help you here. Happy shopping!
Posted 2 years ago
Lyst is rated 3.8 based on 1,725 reviews