eBay.co.uk Reviews

“ As usual I will start with the truth about the service I received today from eBay, after a whole day I managed to get someone to talk to me live from eBay. ”

“ Terrible platform, useless customer service, moving to Etsy after 13 years with ebay. I hope a lot of people will do. ”

“ Opened in 2009 my account in the Netherlands, moved to the UK 6 years ago but Ebay refuses to change my account to the UK and now starts to charge me for every buy because although billing and shipment is in the uk they state i have a foreign accound! I need to cancel my accound and open a new one in the UK, and loose all positive feedback from every purchaise from the past 15 years!!! After i had the so-maniest agrovation with them yesterday over their policy and being charged £73,- extra because of this, their unwillingness to change or do something about it and their absolut joke for a "service desk" , i'v deceided after 15+ years to NEVER use their services again. ”

“ Horrible service!!! Don't buy and don't sell on eBay. Very high fees, extremely poor service. ”

“ Customer service is abysmal. Been an eBay customer for 20 years. Received belligerent, unfair negative feedback from a buyer who is clearly a total hooligan, and eBay refused to step in and remove it, saying "that they didn’t find the feedback in violation of their policy". EBay policies are becoming its downfall - will be closing my account from 2025 onwards. ”

“ eBay Customer service neglected my complaint in regards to the bank account hack when money was taken out of my credit card account by this seller regardless of the proof of payment and the proof that my account was hacked. ”

“ Their customer service is very bad and poor. ”

“ We will keep it by temu with there amazing service, respect and unbelievable prices. ”

“ Brought walking sandals for my holiday from eBay ..worn 4 times on holiday only to have them completely fall apart at the seams . Impossible to wear them after that on my holiday.when returning home asked for a refund and was refused. Shoddy ebay goods ,shoddy experience of eBay and disgusting eBay customer service . Will not be using eBay again for anything ”

“ Awful service. Awful customer service. Unable to log in as account suspended, hence trying to contact by phone. Only option is ONLINE HELP... WHICH I CAN'T ACCESS DUE TO GETTING SUSPENDED! STOP SENDING ME EMAILS AND REMOVE MY ACCOUNT! ”