MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,578 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very good service and product quality. However the sale session can be more flexible. I order the order during the sales period and after I purchased the price got extra discount. I can’t even refund and reorder which is a bit unreasonable.”

Helpful Report

Posted 1 year ago

“볼트레이싱핏은 많이 타이트합니다 한치수 큰걸 주문할걸그랬어요”

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Posted 1 year ago

“the cycling jersey has nice quality , much satisfying”

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Posted 1 year ago

“Great experience! The only thing i think could be improved in the future would be to get an option for DDP or like an extra discount to help offset customs. I knew about the customs beforehand so i wasn’t surprised, but i know i and a lot of people i know would order/order more that way Finally, the range of sizes is not at all inclusive which sucks a lot.”

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Posted 1 year ago

“Great quality of clothes. Need more local community services and event of brand in Korea.”

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Posted 1 year ago

“Seamless. Bought some sales items, that shipped quickly and arrived shortly thereafter.”

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Posted 1 year ago

“All good products”

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Posted 1 year ago

“Overall the shopping experience was plasent. I found the filtering on the site need more options. I wanted only men's bibs that were on sale and found that I couldn't refine for that option so no had to scroll through the stock to eventually find them. Also there was a lot of times with no stock in large so that was also annoying.”

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Posted 1 year ago

Thanks for the review and feedback, Doug! We have shared your feedback and keep posted a little later in the year we have some improvements to our website on the way!

Posted 1 year ago

“I purchased from the Mid-Year Sale when I got early access, but just got an email offering an additional 10% off the current sale. This was a little disappointing since I already made my purchase. It might be worth adjusting this approach to avoid alienating customers who received early access or who bought early. I really like the product, it's just not great on the buyer experience side.”

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Posted 1 year ago

“Order taking easy and quick”

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Posted 1 year ago

“Quality of the product and delivery were excellent. Found the glove sizing a little off, but wouldn't hesitate to purchase this brand again.”

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Posted 1 year ago

“Great products and efficient shipping. Bit disappointed that those loycal customers who purchased in the insider mid season pre-sale were punished as a 10% off code was issued less than a week later.”

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Posted 1 year ago

“Wanted to give a 5 star but today I received an additional discount code after having made my purchase. Understand that's how you want to clear your stock but left a bad taste in my mouth. Other than that, everything is top notch! Fast delivery and quality products!”

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Posted 1 year ago

“Shipping is very fast and customer service is perfect”

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Posted 1 year ago

“great sale, fast delivery... maybe a bit responsive on sales/order support next time.”

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Posted 1 year ago

“Totally good. But pad in training bib short is not good”

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Posted 1 year ago

“Love the fast delivery. Headline prices are too high. Training jerseys show way too much sweat 😅”

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Posted 1 year ago

“Great product and design.”

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Posted 1 year ago

“Website is mostly excellent, but the inability to filter Archive Sale products by product category (eg. you cannot view just jerseys) is frustrating. Otherwise, a great buying experience all round.”

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Posted 1 year ago

Thanks for the review and feedback, Andrew! We are doing some work in this space and should have some nice improvements on the way a little later in the year!

Posted 1 year ago

“Pretty good, like the brand and ethos. Design, fit and intent of clothing is good too although I have noticed on a few garments though loose threads lately which makes me question the quality.”

Helpful Report

Posted 1 year ago

MAAP is rated 4.7 based on 2,578 reviews