maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, great product”

Helpful Report

Posted 1 year ago

“Superior quality products that serve the purpose and last the distance. Have purchased the rain jacket for myself and as a gift. Wouldnt travel without them. Perfect for commute, touring and riding distance. Love their jerseys too”

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Posted 1 year ago

“Maap products are not only stylish but fabulous quality. I wouldn't buy any other brand.”

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Posted 1 year ago

Thanks for the kind words of support, Caitlin! We appreciate this!

Posted 1 year ago

“I don’t know who the designers are but they don’t miss with their cuts. I have been stalking their down jacket for ages as it’s the perfect green (yes MAAP know women also like these muted colours as some companies give women teal and pink only 🤦🏻‍♀️) and it’s such a great slightly boxy cut. And the sweatshirt is the perfect blend of boxy and cropped but not too cropped. Love them. It’s nice to not feel like a dork in my hiking/bikepacking clothes (I used to store most of them in a plastic tub cos the cut/colours were horrible) Oh yeah, and I cycle”

Helpful Report

Posted 1 year ago

Thanks for the awesome review and feedback! We are a fan of our design team too! It's feedback like this that makes us keep doing what we do. Thanks for the support. Thanks for the love, Amanda!

Posted 1 year ago

“I suggest more Gravel and Enduro dressing choice.”

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Posted 1 year ago

Thanks for the review and feedback, Frank!

Posted 1 year ago

“Good, fast , easy.”

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Posted 1 year ago

Thanks, Nattaya! We appreciate the review!

Posted 1 year ago

“Great casual and performance apparel as expected. Increase in minimum order value to AU$500 for free delivery makes international orders less appealing though. This will incentivise me to purchase from a local dealer.”

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Posted 1 year ago

Thanks for the review and feedback, Kasster. We'll take your feedback onboard around the shipping. Thanks for taking the time to share it.

Posted 1 year ago

“Prompt delivery excellent kit I have loved the MAAP journey and the fact they are a Melbourne company 👌🙌❤️”

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Posted 1 year ago

Thanks for coming on the journey with us, David! We love to read feedback like this! We appreciate the support.

Posted 1 year ago

“Very easy and streamlined processes. I had to exchange some bib shorts for a different size, was super quick and easy. Great company, great products, thank you!”

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Posted 1 year ago

This is the kind for feedback that we love to hear. Thanks for taking the time to share your review and feedback. We appreciate your support!

Posted 1 year ago

“The comfiest bibs going around”

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Posted 1 year ago

We are glad to hear this, Kione!

Posted 1 year ago

“Products are of high quality. My only gripe is the shipping costs. To only get free shipping after spending $250 is ridiculous. That is a more than double jump from $100 which is very high. Seems to me nothing more than a cash grab and can't blame it all on inflation. Also if this is the case you should offer regular post price and not just express which most people don't need for cycling gear.”

Helpful Report

Posted 1 year ago

“Great cycling kit. Expensive, but worth it.”

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Posted 1 year ago

“I snapped up a prime vest at a good price as part of the early black Friday sale. What a vest, I love it. Thanks Maap keep up the fantastic work.”

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Posted 1 year ago

“Purchased through the Black Friday Sale, MAAP has always been a pleasurable experience to shop with. All systems are simple and the communication through email with order confirmation then when delivered with Aus Post tracking is perfect. The parcel arrived at the door in 2 days :)”

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Posted 1 year ago

Thanks for a great review and for all of your support. We appreciate it, Thomas!

Posted 1 year ago

“Good kit! I like the options and designs.”

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Posted 1 year ago

We love to hear this! Thanks, Adam!

Posted 1 year ago

“I needed to exchange an item for a different size & it couldn’t have been easier to sort. Excellent return policy & service.”

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Posted 1 year ago

Thanks for the review, Mark! We're glad to hear you are happy with our returns process!

Posted 1 year ago

“I enjoy cycling with your products. I would say, it's difficult to choose a size and I don't realize which size suits me still now. I hope to wear your products and have advice before I buy. Please make MAAP shop in Tokyo Japan.”

Helpful Report

Posted 1 year ago

Thanks for the review and feedback, Yamashita and for taking MAAP out on the road in Tokyo! Our MAAP Support Team are here waiting to help you with sizing, you can reach them on live chat or at info@maap.cc We also have a stockist over there incase you want to pop there to try out some kit: Y's Road Kawasaki Kawasaki Mid Mark Tower 2-10-2, Isago, Kawasaki Ward, Kawasaki, Kanagawa 210-0006 Japan. Hopefully one day we can get a MAAP LaB over in Tokyo! Your feedback will be shared. Thanks for the support.

Posted 1 year ago

“Nothing that you guys don’t know already, nice and easy”

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Posted 1 year ago

Thanks a lot, Matthew! We appreciate it the kind words!

Posted 1 year ago

“Love the fit of the apparels, bibs and jerseys. Designs have been nice and the colors are awesome.”

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Posted 1 year ago

We really love to hear this. Thanks, Suhardi!

Posted 1 year ago

“Great fabric and design, I love the maap. Instead, it would be nice if they expanded free shipping.”

Helpful Report

Posted 1 year ago

Thanks for the review and for the love! We will share your feedback with all the relevant teams on the shipping. Happy riding out there!

Posted 1 year ago

maap is rated 4.7 based on 2,414 reviews