maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,429 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Hey MAAP, I’m a huge fan of MAAP and have been for a long time, even before it started becoming so popular in Europe! I’m really happy to see how successful the brand has become without losing it’s identity. I have always had a very positive experience with all your products and the purchasing and delivery process. If I had to give some indication for improvement I would only that with some of your summer vests (the Pro Hex for example) the pockets get “saggy” after just a couple of rides/washes, however in others (like the Pro Air) this takes much longer. The only other thing I would suggest is the sizing. Personally I’m in between the S and XS on various items, and it’s strange that the Pro Bip in Size Small are less tight than the Evo or Training bips in Size Small. These are just small things, the reality is CONGRATULATIONS! I travel to Victoria for work every year but I hadn’t had the possibility to visit MAAP.Lab yet and did so earlier this week. Congratulations on an amazing store! Please let me know if you every want or need anything in Spain or want to do anything with the MotoGP community (it’s a very cycling-friendly community and various riders cycle at a high level). All the best and congratulations again! Thank you and best regards,”

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Posted 2 years ago

“Prompt delivery, effective website and really great products – so well made and tailored, for me. Wonderful fabrics. Comfy, comfy, comfy.”

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Posted 2 years ago

“Product is nice but overpriced at full price. Customer service experience a bit frustrating- online order very slow to be sent with no communication. And no ability to take an online order into physical store for a simple size exchange.”

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Posted 2 years ago

“Size M just fit me I’m 1.70 74kg”

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Posted 2 years ago

“품질과 착용감 모두 만족합니다.”

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Posted 2 years ago

“Great product (summer long-sleeve jersey) but with buying on-line, sizing is always a bit of an issue.”

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Posted 2 years ago

“Had to exchange the jersey for a bigger size, twice. Friendly customer service and fast shipping.”

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Posted 2 years ago

“I purchased the Alt Road Cargo BIb for my partner for XMAS and it is in an XLwhhich he usually wears comfortably however it is tight and uncomfortable for cycling due to the lycra having less elasticicity compared to the other MAPP Cycling Bibs we have purchased in the past. I also purchased a pair in the same size I usually wear in Mapp and they are tighter than usual so a little uncomfortable for long rides. I am disappointed as I have purchased multiple items from MAPP and they cost a lot however tend to last longer than other brands.”

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Posted 2 years ago

“Easy online ordering experience with fast shipping and an easy return experience.”

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Posted 2 years ago

“As always, purchasing Maap brings no surprises: amazing quality, fantastic sales service and high attention to detail.”

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Posted 2 years ago

“good very very good”

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Posted 2 years ago

“I really noticed the difference There pleasant and comfortable after along ride The marital is second to none, and I love every minute while in them Thanks you for attention to detail,i look forward to my next pair.”

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Posted 2 years ago

“Love my experience! Thanks!”

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Posted 2 years ago

“Thank you!”

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Posted 2 years ago

“I think MAAP have it sussed. Lovely products, excellent service, dependable overall. I am a slightly chubby lady cyclist, size UK 12 to 14, and I struggle with the ladies sizes from Maap but the men's medium and large are absolutely fine, given they're so close fitting. There's lots of colours to choose from for girls from the men's selection. I am a very happy customer. Thanks MAAp.”

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Posted 2 years ago

“Realmente muy contento con todo el proceso desde que escogí el producto hasta que me llegó a casa, incluso tras un pequeño error por mi parte en la compra el servicio de atención al cliente súper rápido y amable me lo resolvieron en muy poco tiempo.”

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Posted 2 years ago

“Prendas con ajuste perfecto 🤩”

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Posted 2 years ago

“Sempre ottimi prodotti caldi e confortevoli”

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Posted 2 years ago

“Good experience. Best products as usual”

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Posted 2 years ago

“Ottimo, come la qualità dei materiali.”

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Posted 2 years ago

maap is rated 4.7 based on 2,429 reviews