maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,429 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate and use website, straight forward and very very quick shipping”

Helpful Report

Posted 1 year ago

Thanks for he review and feedback, Zachary!

Posted 1 year ago

“Unbelievable designs, material and durability. Would never touch any other brand! Would love to work with MAAP more”

Helpful Report

Posted 1 year ago

We love to hear it, Oliver! Thanks for the review and support! All of our available roles are on our careers page, keep posted: https://maap.cc/pages/careers The MAAP team are all pretty huge fans of our kit too so you would fit in well at our HQ!

Posted 1 year ago

“Have received nothing but awesome customer service and assistance from the Maap team. Any issue has been met with a prompt solution, happy to invest in a company that looks after their customers.”

Helpful Report

Posted 1 year ago

We love to hear that we have taken great care of you! Thanks so much for your feedback and support, we appreciate it!

Posted 1 year ago

“Items came extremely quick after purchasing. Very seamless. Can't complain.”

Helpful Report

Posted 1 year ago

Thanks Sam!

Posted 1 year ago

“Maap has good qualities and nice designs. I have several cycling clothes brand ASOS and korean brands. Maap is high quality design. I sad. But winter things don’t give enough warm for me. I am feeling more cold than others though. I hope Maap release new winter items as asos like. Asos winter items so good but design is very low.”

Helpful Report

Posted 1 year ago

Thanks so much for taking the time to share your feedback Sukwo! Thank you for your feedback on our designs and quality, we are really glad to hear that! We are sorry to hear you're not keeping warm enough out on the road though! We recommend reaching out and having a chat with one of our product specialists in our Customer Support team for help to see if we can keep you warmer out on the road! You can reach them at info@maap.cc . We will share your feedback with our production team too so it can be considered for future designs. Thanks again Sukwo!

Posted 1 year ago

“Quality product.”

Helpful Report

Posted 1 year ago

Thanks for the support and review Todd! We appreciate it!

Posted 1 year ago

“ordered some kit and received a high quality product with fast shipping”

Helpful Report

Posted 1 year ago

Thanks for the review and support. We appreciate it!

Posted 1 year ago

“This might have to do with the courier. I have not yet received my parcel. It initially did not deliver because the address was "faulty" even though I have been using the same one for everything. The address is correct. Ever since I have been unable to track the parcel and have had no news about it whatsoever. Hope to get my expensive jacket soon or to be reimbursed.”

Helpful Report

Posted 1 year ago

“The kit is great and so was the service”

Helpful Report

Posted 1 year ago

Great to hear James!

Posted 1 year ago

“Prefect! No issues”

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Posted 1 year ago

Thanks for the 5-star review!

Posted 1 year ago

“Quality on point!”

Helpful Report

Posted 1 year ago

We love to hear it, Mark!

Posted 1 year ago

“It was such a wonderful experience in the lab, being surprised by the coffee offer was nice. It made it easy to spend the money :) It reminds me of what Rapha used to be, so never change maap!”

Helpful Report

Posted 1 year ago

Thanks for the review and support! Hopefully we will see you back at the LaB soon Steven!

Posted 1 year ago

“Delivery was quicker than I expected, and the kit (bib shorts, specifically) is great.”

Helpful Report

Posted 1 year ago

Thanks for the review and support!

Posted 1 year ago

“Just recently started using MAAP Kits and I love the material and sizing. Designs are also good (based on my liking). Color availability also good to mix and match the Kits.”

Helpful Report

Posted 1 year ago

Welcome to MAAP Emmanuel! We are so glad you love the material and sizing! So many nice compliments, we appreciate it Emmanuel!

Posted 1 year ago

“Awesome service and great products. Garment is so comfortable I don’t really want to wear anything else”

Helpful Report

Posted 1 year ago

Thanks for the awesome review, Darron! We appreciate the support!

Posted 1 year ago

“Returns process is unbelievably good. Thanks maap light years ahead of the game.”

Helpful Report

Posted 1 year ago

We love to hear it, Jarrod! Thanks for the support!

Posted 1 year ago

“Fast service, responds in a timely manner. Had some concerns with tax due to incorrect invoice amount during sale period but Customer Service was very helpful and was able to resolve the concern quickly.”

Helpful Report

Posted 1 year ago

Thanks for the review! We are so glad the MAAP support team were quick to resolve your problem!

Posted 1 year ago

“Love the team at the MAAP lab. Clara is always a pleasure to deal with and her product knowledge like the products themselves are second to none.”

Helpful Report

Posted 1 year ago

Thanks for the love and review, Andrew! We love to hear it! Hopefully we'll see you back at the LaB soon!

Posted 1 year ago

“Great product and colours. Order was quickly dispatched and received.”

Helpful Report

Posted 1 year ago

We appreciate the review! Thanks for the 5 stars!

Posted 1 year ago

“Great quality products. Always arrived as expected.”

Helpful Report

Posted 1 year ago

maap is rated 4.7 based on 2,429 reviews