maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,419 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“It's always a solid experience with MAAP. I've been a customer on and off since 2015 and it just gets better at better. Even at the size MAAP is now as a business operating around the globe, they focus on the customer experience and that gets me back again and again.”

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Posted 1 year ago

We love to hear this, Joe! Thanks for your review and support! We appreciate your loyalty and we are always here if you need more help! Happy riding out there!

Posted 1 year ago

“very good and fast”

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Posted 1 year ago

“High quality, great customer service”

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Posted 1 year ago

Thanks for the review and support, David!

Posted 1 year ago

“Process and speed was excellent. I only have one concern, i am based in abu dhabi uae and ordered/shipped thru my australian address, the size of kit i ordered (xl) is big for my size, wondering how to exchange it?”

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Posted 1 year ago

Hi Rob, Thanks for the review and feedback! We are sorry it was not the perfect size for you! I can see our MAAP Support team has replied to the email that you sent us a little earlier today. Check your inbox and you will have all of the information that you need on how to return this one.

Posted 1 year ago

“The colors are so pretty”

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Posted 1 year ago

Thanks for the kind review, Henny!

Posted 1 year ago

“Very fast delivery though the sorting of various items in the web can be improved to be done easier.”

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Posted 1 year ago

“Efficient online service and fast delivery.”

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Posted 1 year ago

“I would improve the look of the digital gift card. I ended up creating my own one as the card look like a code print out and didn’t feel personal or special.”

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Posted 1 year ago

“Order arrived poste haste, exactly as described on the website - always this way with MAAP.”

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Posted 1 year ago

“Bought the pro-bibs to replace an old pair. Fast delivery and great fit. Very happy.”

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Posted 1 year ago

“Very good item arrived very quickly in the mail and I was able to wear my new Winter long bib and was extremely satisfied with the size, comfort, material and warmth.”

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Posted 1 year ago

“I bought a shirt for 225$ and ended up paying an additional 107$ at my door for shipping and taxes Never again Thks”

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Posted 1 year ago

“Customer service is great just that response may take a while”

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Posted 1 year ago

“Maap is my favorite bike gear because it has a very good quality”

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Posted 1 year ago

We appreciate the great review, Dennis! Thanks for taking MAAP out on the road in Germany!

Posted 1 year ago

“high quality goods, fast delivery”

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Posted 1 year ago

We appreciate the review, Iva! Thanks for the support!

Posted 1 year ago

“Bought 3 Team Bib Evo bibs this year. They have the best fitment and quality materials. Other brands don't even come close. Just wish they restock faster.”

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Posted 1 year ago

Thanks, Adzahar! We love to hear this!

Posted 1 year ago

“The designs and styles of apparel remain cutting edge, dynamic and feel great when wearing. Offering so much variety in pastels is refreshing. The use of shop website, checking out and delivery of items is excellent. Packaging a nice touch.”

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Posted 1 year ago

Thanks for the awesome review and feedback, Dimitrios!

Posted 1 year ago

“Maap is hands down the most honest, reliable and stand out company I have ever had the pleasure of speaking with. They stand by there products and so they should, they produce the best cycling kits around from bibs, jersey’s, gilet, socks to t-shirts and more. Do your self a favour and start your maap collection now, you won’t be disappointed!”

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Posted 1 year ago

We love this, Danny! Thanks for such an awesome review and such kind feedback!

Posted 1 year ago

“Nicely designed kit, functional and fits my aesthetic (appreciate the brand's core values) Delivery is generally super quick. (This was the first time I have ever had any delay.)”

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Posted 1 year ago

“Absolutely love my new maap jersey - it’s not my first piece of kit and I’m sure it won’t be my last From the kit, to the customer service 5*’s all round”

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Posted 1 year ago

Thanks, David! We appreciate the review and support!

Posted 1 year ago

maap is rated 4.7 based on 2,419 reviews