MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,578 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,578 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Recently, Maap has increased their pricing. A little disappointed, as I have always supported Maap. Being said that, the email/enquiry was replied to a little too slowly, where I have to inquire through Instagram. In some cases, items (that were worn once or new items received) can be found to be torn due to the item not being stitched properly. I hope this can be looked into thoroughly. ”

Helpful Report

Posted 7 months ago

“Innovative fabrics, vibrant design and super-fast delivery.”

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Posted 7 months ago

“As always a seamless process and transaction. Website very user friendly and excellent presentation and layout. Ordering, payment and despatch process quick, efficient.”

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Posted 7 months ago

“Unfortunately, the jersey that arrived had a sewing error. I contacted customer service and immediately received a very satisfactory response. To avoid further shipping, I received a new jersey (which fits perfectly and has no errors) and was able to keep the old, faulty one. Thank you!”

Helpful Report

Posted 7 months ago

“Make great products. Unfortunately difficult to get in Canada, I watch the stores website for new gear but rarely have my size. As sold out . Expensive to have shipped from Australia 75$ for customs and duty on my latest jersey. I mostly wear Mapp and get asked all the time where is kit is from and how to get it. I should be your ambassador in Canada. Your sizing is true to size, so comfortable with great Colors. I look good on the roads in the Rocky Mountains of Canada . Whenever my friends travel to Europe I always ask them to look for Mapp for me and themselves . First found them Girona. 2 stores in Canada carry limited supply . Any hints on how to get more of your products without spending a fortunate on shipping and customs. My jersey I got sent from Australia was over 350 cdn $. Now I want the matching shorts but reluctant to get them due to cost. Do love your products.”

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Posted 7 months ago

“I really love maap products, and the design of each model looks really great”

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Posted 7 months ago

“Amazing Delvery time, the kit looks fantstic and fits true to size. The bibs are like sitting on clouds”

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Posted 7 months ago

“Excellent customer centric service. Thanks”

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Posted 7 months ago

“aleays quick to respond and orders to NZ are generally received within a few working days. just rode 500km in one go in my team evo tights and thermal training top - no chaffing, and was comfy gthe whole way through. Makes the rides alot funner, cheers MAAP for some well thought out kit”

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Posted 7 months ago

“Quality is great! Get your normal size! Mine is usually xs, but I got xxs because I wanted it to be tight! But it turned out to be too tight.”

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Posted 7 months ago

“Perfect and smooth”

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Posted 7 months ago

“High quality materials and worth it!”

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Posted 7 months ago

“Great customer service from the team.”

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Posted 7 months ago

“Quick delivery, well packaged. £10 for Royal mail 48 small parcel is a joke though. The £150 free postage limit is fair, but £10 below that for a £4-5 service is not cool.”

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Posted 7 months ago

“Excellent products. Great designs.”

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Posted 7 months ago

“Fast and good Costumer service, and very good product quality..”

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Posted 7 months ago

“Very easy website to use and quick delivery”

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Posted 7 months ago

“Bought some maap kit online. It is awesome. Beat bibs I have ever worn and jersey is top notch. Shame that after the first ride the stitching started to come apart. Great news is that I sent some photos and detailed the problem and it was sorted within 24hours. Very happy with my experience with maap.”

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Posted 7 months ago

“Great products. Vest is way too small. Must be a child’s medium”

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Posted 7 months ago

“Best service, best products”

Helpful Report

Posted 7 months ago

MAAP is rated 4.7 based on 2,578 reviews