maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,428 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I am so impressed with these kniks, they are my go-to long/gravel ride kniks. The fabric is thicker than normal, which is great for long, repetitive rides, the fit is great and the quality is right up there. I got them on sale, but not sure I would be prepared to pay full price for them, even if the quality is that good.”

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Posted 1 year ago

“The product quality is excellent. I think this is the jersey with the highest percentage of merino wool available in the market. However, maap does not have a distributor in Japan and you have to pay consumption taxes of around 10% of the price. I didn't have to pay taxes with other online brands. Hope maap become more accesible in Japan in the future.”

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Posted 1 year ago

“Fast delivery. Good and comfortable product.”

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Posted 1 year ago

“We bought two jerseys and its perfectly fits”

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Posted 1 year ago

“The shipment is fast and jersey comes in the correct fit as usual. Like the long sleeve jersey as the sleeves fit well on the arms and cool down very fast.”

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Posted 1 year ago

“Love MAAP kit quality and designs. Customer Service response was timely and have always manage to solve my queries.”

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Posted 1 year ago

Great to hear, Fariz! Thanks for your ongoing support!

Posted 1 year ago

“Ordering, delivery and first part of return process have been seamless. Shipping to Canada was less than a week which was awesome! Ordered two jerseys and a vest (womens), and unfortunately too small despite falling within the measurement range.”

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Posted 1 year ago

“1 word, Great”

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Posted 1 year ago

Thanks for the review and support, James!

Posted 1 year ago

“Jersey and Bib were really comfortable and shopping experience at MAAP was superb !”

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Posted 1 year ago

Thanks for the lovely feedback and review!

Posted 1 year ago

“Good experience at Maap, good quality product, very friendly sizing for Asia guys (short arms),worth for the price, especially for the sales items and Strava discount activities”

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Posted 1 year ago

Thanks for the review and support, Shawn!

Posted 1 year ago

“Terrific kit, one of my favourites.”

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Posted 1 year ago

This is what we love to hear. Thanks, Jakob!

Posted 1 year ago

“This has been my second purchase. I was very anxious during my first order since I am ordering from Asia. I was delightfully surprised by how fast the shipping was. The quality of the jerseys is also superb. I find it hard to wear my other jerseys now. I wish they had colored arm and leg UV covers.”

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Posted 1 year ago

“Great product, I love the design and I am committed to keep buying MAAP. But I do have issues with durability, my last bib shorts only gave me a few months. I ride a lot, so it could well be normal to wear through bibs this quickly and I have now purchased another pair”

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Posted 1 year ago

“Great experience. Free express shipping, quick and easy login to the website. Checked out with PayPal. Could not have been simpler. Products at my door in 2 business days.”

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Posted 1 year ago

We love to hear this feedback! Thanks for taking the time to share your feedback and do the review!

Posted 1 year ago

“I'm in love with my new gear. It's hard ordering online when you don't know exactly how things will fit but the sizing information was super helpful and accurate. The materials feel great, the fit is fab and the colours are amazing.”

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Posted 1 year ago

We are so happy to hear this, Elsbeth! Thanks for the amazing feedback, we appreciate it!

Posted 1 year ago

“Recently I bought and received Emerge Ultralight Pro Jersey - Grass / XS. The ordering process and delivery were great. However, I am not happy with the jersey because it has a few bulges along the zip area after zipping up.”

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Posted 1 year ago

“I have tried to sign up and make an account so many times I've lost count. Different browsers, different emails. No idea why I can't seem to make a permanent account with you guys.”

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Posted 1 year ago

“Always a pleasure, nothing better than new kit day.”

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Posted 1 year ago

We love to hear it, Todd!

Posted 1 year ago

“Customer service is incredible! Very responsive to emails, understanding to all situations, personable in correspondence and effective in actioning solutions.”

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Posted 1 year ago

We are so happy to hear the MAAP support team took such great care of you! Thanks for taking the time to share your support and feedback, Paul!

Posted 1 year ago

“love the kit love the folks”

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Posted 1 year ago

We love to hear it, Vikki!

Posted 1 year ago

maap is rated 4.7 based on 2,428 reviews