maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was the 3d time I ordered from the company, there was a wrong delivered item but the support team was very helpful and arranged immediately the shipping of the ordered product. So very good experience so far and very satisfied with the products. Keep up the good job”

Helpful Report

Posted 8 months ago

We're so glad to hear the MAAP support team took great care of you resolving the issue with the wrong item. Thanks for your review and support, Elisavet!

Posted 8 months ago

“Delivery gast... Quality satisfaction 👍”

Helpful Report

Posted 8 months ago

Thanks for the review and feedback!

Posted 8 months ago

“色、ロゴデザイン、着心地、顧客対応の良さ…maapのファンです!”

Helpful Report

Posted 8 months ago

Thanks for being a fan, Kenichiro! We appreciate your continued support!

Posted 8 months ago

“Evade pro base LS jersey 2.0 is my third maap jersey, and it’s perfect! Fit, quality, design - speechless :)”

Helpful Report

Posted 8 months ago

This is the feedback we really love to hear! Thanks for the support, Marija!

Posted 8 months ago

“After taking a 5 year break from cycling and wearing cycling kit, I was beyond impressed when I slid my first MAAP kit on. Beyond comfortable, I cannot rate MAAP product highly enough, will definitely be acquiring more.”

Helpful Report

Posted 8 months ago

We are so glad to hear this Joshua! Thanks for your awesome review and feedback! We appreciate your support!

Posted 8 months ago

“Fast friendly and fabulous, as always”

Helpful Report

Posted 8 months ago

We love this kind of feedback! Thanks for your support, Robert!

Posted 8 months ago

“Quick to receive”

Helpful Report

Posted 8 months ago

“🫶🏾✨💪🏾💪🏾💪🏾💪🏾💪🏾🚴🏽💪🏾💪🏾💪🏾”

Helpful Report

Posted 8 months ago

“Always a great experience buying MAAP gear. Sizing is definitely based on ideal cycling physique… make sure you know your measurements and how you want things to fit, rather than worry about the actual letter size.”

Helpful Report

Posted 8 months ago

Thanks, David! We appreciate your support!

Posted 8 months ago

“I am always impressed with the speed of delivery as well as the accurate live updates. That being said the product is once again high quality and fits well.”

Helpful Report

Posted 8 months ago

Thanks for the ongoing support, Debbie!

Posted 8 months ago

“Im in love”

Helpful Report

Posted 8 months ago

Thanks for the love Sven!! We appreciate all of your support!

Posted 8 months ago

“It's a good product, well finished, good material, fit to real size. The Cargo pocket of leggings is designed perfectly.”

Helpful Report

Posted 8 months ago

“The customer service is great, they answer questions so quick and efficiently.”

Helpful Report

Posted 8 months ago

“The long sleeve jersey is buttery soft and fits beautifully. The colour is very pretty. Duty charges were a little rough.”

Helpful Report

Posted 8 months ago

“Great product and support. However, you guy really need to figure out the duty situation. Increasing the international shipping threshold to $500 is insanity. My order was only around $200 in value and I was charged $80+ in duties and taxes. Your Aussie based competitors now include shipping and duties at a lower price point. This is more so infuriating because I'm receiving a replacement product because of warranty purposes.”

Helpful Report

Posted 8 months ago

“Ships with no tax and shipping charge.”

Helpful Report

Posted 8 months ago

“Great quality Great fit Reasonably good value”

Helpful Report

Posted 8 months ago

Thanks so much Robert!

Posted 8 months ago

“SUPER BARDZO DOBRA JAKOŚĆ POLECAM WSZYSTKIM”

Helpful Report

Posted 8 months ago

Thanks so much Beata! We love this!

Posted 8 months ago

“I recently bought a pair of Team Evo thermal bib tights. Medium is the perfect fit for me (6ft, 77kg), and could not be happier with the tights! But that's not why I'm writing this review. After a few rides I had an issue with the stitching on one of the legs, and the customer support I received from MAAP to quickly resolve the issue and sort me out with a new pair was way above my expectations and shows why they are a premiere brand in the cycling space! Always love heading out in my MAAP kit, and looking forward to the next addition.”

Helpful Report

Posted 8 months ago

We appreciate your support and feedback, Harri! We are glad our support team did an amazing job of taking care of you! Thanks for the review!

Posted 8 months ago

“It was easy to order, however my order didn’t get processed for over 2 weeks after I contacted MAAP. The customer service agents were VERY helpful and got that addressed asap”

Helpful Report

Posted 8 months ago

Hi Jaclyn, Sorry you had an issue with your order! We have shared feedback on this so we can avoid this kind of thing happening in the future. We are very glad the MAAP Support team looked after you to get your your kit ASAP!

Posted 8 months ago

maap is rated 4.7 based on 2,414 reviews