maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,425 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,425 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Items delivered very promptly. Fit is as expected very happy with quality and design.”

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Posted 1 year ago

“Maap sets the benchmark in my opinion for design and performance cycling apparel. A design-orientated product. True to size, comfortable and long-lasting. Have slowly influenced most of my cycling crew who rate quality and longevity over price.”

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Posted 1 year ago

“Great vest, super warm but breathable at the same time. I normally overheat but this kept my temperature perfectly regulated on a chilly but energetic ride. Glad I purchased a size up coz the alternative wouldn’t have fit. Great stuff, looks ace and performs well…it’s going to get a lot of use!”

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Posted 1 year ago

“It's always a great experience to deal with MAAP and hope that they will continue to get better with their service.”

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Posted 1 year ago

“The product is very good quality but what impressed me the most is that I had to return one of items due to it being too small - the process was very easy. Was able to pick another item online and send back the returned item without any hassle.”

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Posted 1 year ago

We are so glad you were happy with our returns process and it was nice and smooth for you! Thanks for taking the time to share your feedback, we appreciate it!

Posted 1 year ago

“Nice jersey”

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Posted 1 year ago

“the cycling jersey has nice quality , much satisfying”

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Posted 1 year ago

“love the product and the quality”

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Posted 1 year ago

Thanks for the review and feedback, Lily!

Posted 1 year ago

“Fabulous service, speedy delivery, great quality product, super comfortable chamois - worth every single cent”

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Posted 1 year ago

“nice quality and good design durable to wear”

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Posted 1 year ago

“Great experience! The only thing i think could be improved in the future would be to get an option for DDP or like an extra discount to help offset customs. I knew about the customs beforehand so i wasn’t surprised, but i know i and a lot of people i know would order/order more that way Finally, the range of sizes is not at all inclusive which sucks a lot.”

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Posted 1 year ago

“shipping fee is not fully disclosed in the image of the item as there is another part of the site that show a different info. overall i still like my purchase”

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Posted 1 year ago

“Great quality of clothes. Need more local community services and event of brand in Korea.”

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Posted 1 year ago

“Excellent service and exceptional quality with all the garments Delivery was very fast”

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Posted 1 year ago

“It is my favourite cycling brand, great fit incredible quality.”

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Posted 1 year ago

“I bought two evade long sleeve jerseys. DHL delivery was fast and the products’ quality is good as well. Just custom tax made felt bad.”

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Posted 1 year ago

“I received the wrong item. Ordered Alt-Road Cargo Bib but end up receiving a long sleeve shirt. The wrong size sent is still acceptable but these are totally two different items, non-identical in terms of shape and design. my order number is 127968.”

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Posted 1 year ago

“Seamless. Bought some sales items, that shipped quickly and arrived shortly thereafter.”

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Posted 1 year ago

“excellent quality. fast delivery to the other end of the world, in 7 days”

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Posted 1 year ago

Thanks for the awesome review and feedback, Kristina!

Posted 1 year ago

“Quick shipping, easy to use website. Free return for international orders would be appreciated, have used your Japan agent CYCLISM, but very slow to respond therefore prefer to shop directly from AU website.”

Helpful Report

Posted 1 year ago

maap is rated 4.7 based on 2,425 reviews