maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“A good price, quick delivery and a great product, as usual.”

Helpful Report

Posted 1 year ago

“The pins on the tags will ruin the clothes！！！”

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Posted 1 year ago

“I love the clothing at MAAP but unfortunately found the sizing a little bit inconsistent with different jerseys . I bought one pro jersey that was small and a great fit and another one that was a small that was too loose . They do offer a returns policy but no exchanging for the same size policy which makes it a bit hard for me to know which size I should buy . Otherwise, great clothing !”

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Posted 1 year ago

“MAAP Gift Cards were a great Christmas gift for the other cyclist in our family. Once I found them on the site, purchasing and delivery of the e-Gift card was simple. Would’ve been great to be able to have a more personalised message on the card. Recommend and would buy again.”

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Posted 1 year ago

“Great vibe at the Lab set by the staff upon entering.”

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Posted 1 year ago

We love to hear this, Thomas! Thanks for great review and feedback! Hopefully, we'll see you back in the LaB soon!

Posted 1 year ago

“Product is excellent as always. 183cm, 76kg. Size large in summer jerseys is a good race fit. Nice to see a zipper pocket appearing on some models. Should have been there all along though.”

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Posted 1 year ago

“High quality apparels”

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Posted 1 year ago

“I got 2 of motion shorts. Build quality and fit is surprisingly high with good tech materials. Size was perfect based on guide. I wish it was more atheletic cut but for the price, its very good value. High recommended. I will buy more stuff from MAAP in future.”

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Posted 1 year ago

“I bought two jerseys from Chile and the delivery process was very good and the quality of clothes is amazing.!”

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Posted 1 year ago

“The ordering process was easy. Quick delivery! Products quality is excellent.”

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Posted 1 year ago

“I wanted to change the color of jersey and bib and the size. Therefore, I wrote an email and received a general answer that I should follow the return process. I had done that before and ask ny question a second time. I received an standard answer later! My third email was answered with the statement that they are very sorry but the package has been dispatched. From my point of view is that a bad customer service.”

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Posted 1 year ago

“I think it's unfair you can't get a free return on an item of clothing. I get that it was in the sale but you've not lost anything by allowing free returns. All that does is make me less likely to buy something online when I'm not 100% sure as I don't want to avoid a fee. I've never owned maap clothing and didn't realise those socks would be so thick, hence why I'm sending them back. Shame that I can't just swap them for a different pair.”

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Posted 1 year ago

“the best cycling kit!”

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Posted 1 year ago

“Quick delivery, high quality products. I’m a repeat customer.”

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Posted 1 year ago

“Fast delivery, high quality products.”

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Posted 1 year ago

“Smooth ordering and delivery process. Great tracking visibility. Quality of kit is outstanding 👍”

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Posted 1 year ago

“The online shopping experience was very good as always, however the garment (jersey) came with a few minor blemishes consisting of slight marks on the fabric (probably from the packaging process). Not a big deal but not great nonetheless.”

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Posted 1 year ago

“I was a bit disappointed in the quality of the two jerseys I recently purchased. They aren’t at all the same quality as the other two I have. Both are see through and fits very differently. Almost Seems like these new ones are knock offs from the real MAAP!!”

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Posted 1 year ago

Thanks for the review and feedback. We are sorry the Jerseys were not perfect for you. If you'd like help finding the perfect product for you, our support team are here to help on Live Chat or via email at info@maap.cc

Posted 1 year ago

“order was processed and the new fresh kit was delivered in no time at all. the new kit fits well and there is nothing like fresh knicks”

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Posted 1 year ago

We are glad to hear this. Thanks, Gareth!

Posted 1 year ago

“My 1st MAAP cargo bibs & long thermol jersey .. But still not wearing it yet ..”

Helpful Report

Posted 1 year ago

maap is rated 4.7 based on 2,414 reviews