maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,413 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sizing has really changed recently.. S has gone from super fitted to quite baggy, products are great but consistency with fit-or at least, an adjusted size chart. Thanks for a super smooth and fast return process though. Service is always top notch.”

Helpful Report

Posted 4 months ago

“I’m from Canada and I ordered a beautiful jersey cost me 250 euros and 94 Canadian duty but the jersey is a medium a d I would need a size large on the site it’s say free return or exchange for full price item so I ask for exchange for a large but now I have to pay the shipping fee to Australia. And duty again to ship it back to me way to expensive I won’t order agai n”

Helpful Report

Posted 4 months ago

“Fits well. Have yet to use it but I'm impressed with the quality so far”

Helpful Report

Posted 4 months ago

“Ordering was easy & delivery was prompt, as always.”

Helpful Report

Posted 4 months ago

“overpriced”

Helpful Report

Posted 4 months ago

“Bought a pair of oversocks and the maap logos fell of putting them on for the first time. Now I have one that says maap and the other says P”

Helpful Report

Posted 4 months ago

“Terrible. Don't get me wrong. I love Maap products. I bought my third kit but I will be returning it. Just don't buy directly from Maap! It's a scam. At no single point in the process was I told about expensive duties. What retailer doesn't pay those duties? I bought from Maap distributors in the past and didn't have to pay duties. It was in the price. Meanwhile Maap is just greedy and takes that extra margin for themselves instead of passing only PORTION of the extra margin from cutting the middle man to the customer. Now they're getting a return so no profit at all. And a customer who will try a competitor instead. Well done Maap...”

Helpful Report

Posted 4 months ago

Hi Hugo, Thanks for the detailed feedback, we'd love the chance to help resolve this so I've emailed you directly. For the record we're working with our E-commerce partners to make the duties imposed easier to see at checkout. Currently we fulfil Canadian orders from Australia so we have to comply with the import duties applied by your local government. Since you're in Montreal, a great way to avoid this would be to get in touch with your awesome local retailer who stocks MAAP, Le Club, at 3807 Saint-Denis Street.

Posted 4 months ago

“simply the best kit I own”

Helpful Report

Posted 4 months ago

“I bought some items on sale, items were dispatched quickly, the prices were reasonable, I liked the colour range and am overall happy with my order. My only issue (and it is in most brands current road jersey cut) is I find the sleeves a little tight and the shoulders too narrow on the smaller size (which fits according to the size chart), whereas a larger size the body is a little too loose. I know the pros are built that way but I focus on maintaining strength for overall health so have a bit more upper body muscle.”

Helpful Report

Posted 4 months ago

“The website is easy to use and product came very quickly”

Helpful Report

Posted 4 months ago

“Problème de couture au niveau de l’élastique et une suivi rapide !”

Helpful Report

Posted 4 months ago

“Quick delivery and high quality product”

Helpful Report

Posted 4 months ago

“Very high quality kit. The price tags hurt a little bit but the quality is unquestionable. Also discounts on kit for crash replacements is a huge incentive to be a part of MAAP. Fit and comfort is as good as all other aspects of this brand, 10/10 would recommend.”

Helpful Report

Posted 4 months ago

“173 cm, 68 kg medium is spot on. Love it!”

Helpful Report

Posted 4 months ago

“The sizing of their products is a bit special, at least for people with more muscular builds.My quality issue was resolved instantly and I was back to riding in full MAAP kit just a few days after. The support was very pleasant, non-order-related questions may take a few days.”

Helpful Report

Posted 4 months ago

“Absolutely no complaints.”

Helpful Report

Posted 4 months ago

“Bin zufrieden”

Helpful Report

Posted 4 months ago

“MAAP is one of the best shopping experiences I’ve had. Both online and in person”

Helpful Report

Posted 4 months ago

“Great tight fit, arms are just long enough and nicely breathable.”

Helpful Report

Posted 4 months ago

“Always great response times and great solutions when hit with issues. Thanks”

Helpful Report

Posted 4 months ago

maap is rated 4.7 based on 2,413 reviews