MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,580 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“awesome as always”

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Posted 9 months ago

“Quality kit, quality brand!”

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Posted 9 months ago

“Product is always great and suit my needs. Bought online several times, service is good, fast delivery. I always love Maap for the design, materials, especially the pastel colour.”

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Posted 9 months ago

“Ordered items were delivered within the expected timeframe. Quality of materials is superb. Just had an issue with the sweater which was not indicated on the product details page having a very relaxed fit. I even use the size recommending feature on their website but it did not help at all.”

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Posted 9 months ago

“Honestly I am not impressed with my experience. After admiring the look of the jerseys for months, I finally splurged and bought a LS, and a short sleeve, and socks. I am based in Canada and didn't realize what a hassle it would be ordering from Australia. It took 10+ days for the shipment to arrive, I had to pay $157 in duties on top of the $45 shipping I already paid. I don't love the jerseys and wanted to return - it took 8 days for their customer service team to respond, and when they did, they said I would have to create my own label (and presumably pay for shipping BACK to Australia, I am still waiting for a response on my follow up question). Oh and I can't return one of the items as it's sale price and not refundable. I suppose this is all my own fault for not reading the fine print, but the costs incurred are exorbitant and I will never purchase from MAAP website again - instead I will shop my local retailer.”

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Posted 9 months ago

“Love MAAP - they're my go to. However, I do wish: 1. The women's jerseys were shorter 2. The straps on the women's bibs were shorter 3. Shipping within the US was faster. I'm in NY and receive MAAP orders from a cycling shop in Vancouver, CA faster than MAAP orders from the official site.”

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Posted 9 months ago

“Highly recommend any gear with Maap Always great quality fabric , colour & comfort! I’ve been using Maap gear for over a decade now- absolutely obsessed with the brand; would recommend to go a size up from your usual size -:) Cecile”

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Posted 9 months ago

“I am surprised and very unsatisfied that the direct world wide shipping cost has increased from 30 to 45.”

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Posted 9 months ago

“The delivery was quick, the sizing is right and the kit looks perfect.”

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Posted 9 months ago

“Good kit but too expensive. Marketing emails are too frequent and end up being annoyingly spam like.”

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Posted 9 months ago

“high quality kit”

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Posted 9 months ago

“Pretty dssapointed.. I ordered some kit, accidentally put the wrong address and emailed support instantly to change the address. I got word back quickly which was good saying the address has been changed. It was then sent to the wrong address. I was told another package would be sent, but after 3 emails to the help person I was dealing with I've heard nothing back. The kit for a riding trip so I've had to go without. Was my mistake to start with so not disgruntled but was under the impression there was a remedy...”

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Posted 9 months ago

“A great experience from order to delivery of Maap highest quality cycling appareal made for racers and long distance dreamers”

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Posted 9 months ago

“Amazing product. Felt lucky to get my size on sale. Wish they offered free pick up rather than express delivery.”

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Posted 9 months ago

“Arms are a bit long for me”

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Posted 9 months ago

“I’m the fan of MAAP jersey, but disappointed to the bib. It’s only three times to use, and there’s a tear on the waist of bib.”

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Posted 9 months ago

“Best in class materials and style”

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Posted 9 months ago

“I had great experience buying with Maap”

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Posted 9 months ago

“Fast delivery and very great quality products”

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Posted 9 months ago

“My shopping experience on the MAAP site is great. MAAP is a HIGH demand brand and during their sales you need to identify your size and desired product extremely quickly as products fly off the shelves.”

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Posted 9 months ago

MAAP is rated 4.7 based on 2,580 reviews