maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MAAP has made great products since day one and customer service is top notch. I’ve been a loyal fan for a few years. However, the minimum order for free international shipping has increased and this makes it hard for Singaporeans to order from Maap. Suggestion to reduce minimum order to 350AUD instead of 500AUD for free shipping, as tax will be imposed onto Singaporeans anything above 400. With the reduction, I’m sure orders will increase. Hope I make a valid point. Thank you MAAP once again for making high quality cycling products !”

Helpful Report

Posted 5 months ago

“My order was extremely easy and quick to use. I live in a country town in NSW and my garment arrived within 4 days of ordering. I couldn't be more impressed with the whole process. The size I ordered had to be returned for a different size and the new item arrived again so quickly. Super impressed.”

Helpful Report

Posted 5 months ago

“Really good customer service and options for exchanges/returns. My exchange was seamless, easy to post back and really loved having my exchange shipped as soon as my return item was at the post office instead of having to wait for my item to be returned and then shipped.”

Helpful Report

Posted 5 months ago

“Great product with next day delivery… couldn’t be happier”

Helpful Report

Posted 5 months ago

“Very happy with the quality”

Helpful Report

Posted 5 months ago

“Love my new kits!! I had to exchange the jerseys for mediums from small at 5’4 125lbs, the small was just a bit too snug for me. Medium bibs fits great, especially the shorty bibs! More of those please!”

Helpful Report

Posted 5 months ago

“Tutti i capi sono perfetti! Non vedo l'ora di utilizzarli nel prossimo giro in bici”

Helpful Report

Posted 5 months ago

“Great quality products and good delivery.”

Helpful Report

Posted 5 months ago

“Had to return both items I ordered because of the fit, but the process was super straightforward.”

Helpful Report

Posted 5 months ago

“Quick delivery and everything to spec. Products are great and as advertised.”

Helpful Report

Posted 5 months ago

“Love everything about them, had a fault with my initial pair of bibs, they sorted it out so fast and sent me a new pair. Thank you!”

Helpful Report

Posted 5 months ago

“Can we come out with winter long sleeve jersey that's not mostly a block colour please? Maybe the Purple Ash/Aqua Green LPW Pro Air LS Jersey 2.0 in a thermal option. All the Winter range is pretty nice but mostly comes in one overall colour with a bit of graphic. The limited edition ranges like the MAAP X Bleach Werks in a thermal option would be sick. Also, maybe MAAP could have a few more Mediums made in those first runs.”

Helpful Report

Posted 5 months ago

“Would be nice to create an account with password rather than link to email. Overall ordering was simple and sizing guide helped.”

Helpful Report

Posted 5 months ago

“Ordering was easy. The tax added by the courier DHL was expected, but the duty was excessive. Also, if you are from Canada retuns are basically not an option as it will be a huge process to get back duty. Bibs and jersey are great quality but still relatively expensive. If ordering from Canada I would stick with Assos or Rapha.”

Helpful Report

Posted 5 months ago

“In store (Collingwood) very helpful service. Didn’t mind me trying on and ordering online for item not in store.”

Helpful Report

Posted 5 months ago

“The quality of the service and products is great, but it looks like the product sizes are smaller than before.”

Helpful Report

Posted 5 months ago

“All items looked, fitted and preformed above expectations. Couldn’t be happier”

Helpful Report

Posted 5 months ago

“Unrealllll”

Helpful Report

Posted 5 months ago

“Good quality and sizing as described on web.”

Helpful Report

Posted 5 months ago

“It's a great winter jacket, except the rear pockets are too high, making it nearly impossible to get items out of when riding. The delivery was super fast, only taking two days to arrive.”

Helpful Report

Posted 5 months ago

maap is rated 4.7 based on 2,414 reviews