maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Great equipment to have.”

Helpful Report

Posted 6 months ago

“Love the packaging and products, just that the shipping out the item is a little too slow although the delivery arrived on time as stated by DHL.”

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Posted 6 months ago

“Each experience with Maap has been positive. From staff in store, helpful and easy going, to customer service when organising a crash replacement seem less.”

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Posted 6 months ago

“Love my alt road jacket and merino socks. The alt road collection is hands down one of the best gravel/off road collections from a cycling brand”

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Posted 6 months ago

“Good. meet expectations.”

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Posted 6 months ago

“Good Service”

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Posted 6 months ago

“You send way too many emails. Once a week is plenty”

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Posted 6 months ago

“Still waiting on the customer centre to get back to me on my wrong order that was sent.”

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Posted 6 months ago

“Extremely happy with every product I’ve purchased so far from MAAP. Great fit and very affordable. Have no hesitation in recommending your products to anyone.”

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Posted 6 months ago

“As always the kit fits as expected and the designs are stellar”

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Posted 6 months ago

“Very impressed with the fit. New bib tights feel so good!”

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Posted 6 months ago

“I bought a jersey and it fit nicely, but would be nice if it were a bit shorter in length. Shipping to Canada was fast, but shipping, customs, duty, and taxes came out to be more expensive than the already expensive jersey. It would be nice if there were free shipping over a certain amount, or an option for cheaper and taking longer.”

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Posted 6 months ago

“I had multiple good experiences with MAAP support. My orders always came on time, within days.”

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Posted 6 months ago

“The dispatch taking more than 3 days. The Size S Evade Crew hoodie and sweaters are worn like a Size M. Oversized, unhappy with the sales purchase.”

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Posted 6 months ago

“The product is very good, but the taxe and duty in my country is so expensive when I buy on MAAP web site . 200$ on 500$ of product.”

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Posted 6 months ago

“great products and a perfect shopping experience with a seamless return/exchange process.”

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Posted 6 months ago

“As always - Love it!”

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Posted 6 months ago

“Jersey was to small around chest, return was easy and new one was sent fast and fit perfectly. A bit tight around the wrists but quality material.”

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Posted 6 months ago

“The bibs are very nice but I love the feel of the training jerseys”

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Posted 6 months ago

“Great products! Super fast delivery to Hong Kong. We are impressed.”

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Posted 6 months ago

maap is rated 4.7 based on 2,414 reviews