maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,423 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I consider myself a Rapha-refugee, and was excited to check out MAAP. The product is top-notch judging from the materials used - eschler knits, Elastic Interface chamois, YKK components etc. You definitely are getting what you paid for in the product. However...pre/post customer sales support for MAAP trails Rapha. As someone unfamiliar with the brand fit there should be free return shipping at the price point they are at. In the end I returned the kit, and ended up buying the right size at a local retailer. I'm a fan despite the experience!”

Helpful Report

Posted 1 year ago

Thanks for your review and feedback, Alan. Thanks for taking the time to share your feedback on our returns policy! We will ensure that your feedback is shared so that we can use it to review our returns policy in the future. When you purchase from our Australian website, we offer free returns for full-priced items, but at this stage, it's only for returns within Australia. Thanks for being a fan of MAAP! Hopefully we can make some changes in the future as a result of your feedback. In the meantime, the MAAP Support team are always here to help with sizing advice.

Posted 1 year ago

“The team at the LAB have been great when purchasing garments within the store. A great customer experience. The product is fantastic and the range is amazing.”

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Posted 1 year ago

Thanks for the awesome review and feedback, Adrian! We hope to see you back at the MAAP LaB soon!

Posted 1 year ago

“Love the quality and design of the jersey and athletic shirt. Would love it if the international orders included taxes and customs at checkout. Possibly even another delivery carrier option as well.”

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Posted 1 year ago

Thanks for your review and feedback. We will be sure to take your feedback onboard and consider it with future decisions.

Posted 1 year ago

“Very quick and easy”

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Posted 1 year ago

“Just received my second Alt_Road LS Jersey. Great fit and feel, they're amazingly warm for this cool Qld winter.”

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Posted 1 year ago

Thanks for the review and feedback, Stuart! Thanks for taking MAAP out on the road in Queensland!

Posted 1 year ago

“Great quality and super fast delivery to NZ. I'm very impressed.”

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Posted 1 year ago

Thanks for your review and for taking MAAP out on the road in NZ, Elena!

Posted 1 year ago

“I had been looking for long sleeve jersey for summer rides, and my skin basically cannot tolerate heat for long period of time. Then I found MAAP long sleeve jersey and it has become one of my favourite jersey ever. The mesh used for the sleeves was amazing, it wrapped my arms completely but didn’t put any extra forces on my skin at all. I would highly recommend MAAP to all of my cyclist friends ! Keep launching more fabulous products for us, cheers !”

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Posted 1 year ago

Thanks for the awesome review and feedback, Eliska! We'll share all of your feedback so we can keep making things that you love!

Posted 1 year ago

“Excellent product. Excellent online experience. Excellent service and delivery.”

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Posted 1 year ago

Thanks for the awesome review and feedback! We really love to hear this!

Posted 1 year ago

“I felt in love with MAAP after the first purchase of my bibs, then there was a jersey, another jersey, second pair of bibs and keep going. The comfort, style and looks, its everything I needed. I love biking in summer in hot weather and MAAP performs very well in those conditions. The bibs are comfortable for 4--50 miles rides. I love the MAAP`s apparel colors as they stand out from the crowd. Their customer service as also five stars. MAAP will be my favorite brand forever!!”

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Posted 1 year ago

Thanks for all the love and the awesome feedback and review, Marcin! We love to hear this!

Posted 1 year ago

“I LOVE Evolve Pro Air Jersey ,But there will always be only men's models that have the color I like. I hope that the colors and styles in the future can be available for both men and women.”

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Posted 1 year ago

Thanks for the review and feedback, Daniele! We will share your feedback with the MAAP design team so we can use it to create more products that you love!

Posted 1 year ago

“I like the material and finish of this product. It was a bit tighter than I thought. It's better to indicate the dimensions of various parts of the products. There is no shop to try the wear on around my place.”

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Posted 1 year ago

Thanks for the review and feedback, Kenta! Hopefully, we can get MAAP in a store near you in the future. We'll share your feedback on this!

Posted 1 year ago

“Perfect service, and super fast delivery!”

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Posted 1 year ago

“Great jersey, lightweight comfortable. I am very petite and have issues with other MAAP jerseys being too narrow for my shoulders (no idea how this is possible) and this is the only jersey that actually fits me well from MAAP”

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Posted 1 year ago

“Nice fit, quality as usual with MAAP!”

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Posted 1 year ago

“I use and recommend MAAP products.”

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Posted 1 year ago

“MAAP is art, fashion, nature, Let me relaxed, comfortable to ride a bike. I very like MAAP color, it’s beauty for life.”

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Posted 1 year ago

Thanks for the review and feedback, Liying! We love to hear this!

Posted 1 year ago

“I have recently bought a shift pro base jersey and I can only recomend it! The color is stunning and the shape of the jersey fits me well. The only choice for me when it comes to ordering a new jersey is MAAP.”

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Posted 1 year ago

Thanks for the amazing review and support!

Posted 1 year ago

“High quality, with perfect service”

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Posted 1 year ago

We love this!

Posted 1 year ago

“nice design and fabric . thank you”

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Posted 1 year ago

“First order from MAAP - shipping time acceptable. Very high quality garments, you could not possibly be disappointed with the construction or materials.”

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Posted 1 year ago

maap is rated 4.7 based on 2,423 reviews