maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,403 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I got a request for feedback before getting the products. I submitted a support ticket and got a request for feedback before getting any support. Constantly getting bombarded for feedback without actually getting any product or service is cluttering my mailbox and a waste of my time.”

Helpful Report

Posted 1 month ago

“Fast delivery, package is well packed, jersey material is high standard.”

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Posted 1 month ago

“Easy to choose fits perfect love it”

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Posted 1 month ago

“The experience has been great. Was kept updated on the status of my order and shipping.”

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Posted 1 month ago

“MAAP always has great premium cycling kit. Designed for performance with attention to detail using premium materials. Customer service is always responsive and attentive.”

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Posted 1 month ago

“My wife is extremely happy with the bike shorts but has questioned the $20 postage which was not express and the weight of the shorts was minimal”

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Posted 1 month ago

“your sizing in mens off road gear shorts is strange”

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Posted 1 month ago

“High quality, well fitting garments. Efficient returns and refunds. Nothing i can fault. Hope you put long/tall socks back in stock as i find the standard length a bit short.”

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Posted 1 month ago

“This brand is incredible. All their clothes and accessories make really a difference in the market. Design wise is 10 and fit and quality 10. I am a really big rider and xxl is fitting like is made for me. Love it, really love it ❤️‍🔥”

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Posted 1 month ago

“I am delighted with my new jersey. I had to exchange the first one for a larger size and MAAP made the process effortless”

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Posted 1 month ago

“I like the fit of the jersey”

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Posted 1 month ago

“Best bib short I have ever worn. Not an ounce of discomfort on a 3 hour ride! I’d size up but guess it depends how snug you want to be.”

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Posted 1 month ago

“The allowance is not working and the discount code either. I can't wait to have access to the new collection but I am always in fear of missing it or having to pay actually more than I should ...”

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Posted 1 month ago

“Dissapointed. I recently purchased bib pants from MAAP and, unfortunately, my experience has been underwhelming. Based on the sizing guide, I initially ordered a Large, but they were far too small and had to be returned. I then opted for an XL, but it wasn’t until I wore them on a ride that I realized these too were still uncomfortably tight, rendering them non-returnable. Beyond the sizing issues, the quality and comfort left much to be desired: Chamois Discomfort: The padding is uncomfortable, especially when walking, and pales in comparison to other brands like Pedla or even more budget-friendly options like Neopro. Material Quality: The fabric feels rough to the touch and on the skin, making the bibs unpleasant to wear. Irritating Stitching: The stitching is very prominent and causes skin irritation during rides. Quad Tightness: The leg grippers are overly tight and abrasive, much more so than other brands I've tried. Overall, I would give MAAP bib pants a 1/5 rating. I cannot recommend this product to fellow cyclists and will not be purchasing from MAAP again.”

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Posted 1 month ago

“A++. Great company to work with.”

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Posted 1 month ago

“Not accomodating change of address. Would not cancel order. Said the system does not allow. My order arrived to old address which I received and had one of two items missing. Then got a refund. So it is possible on the system.”

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Posted 1 month ago

“Good store with high end products. Some of the products are a snug fit for me. The option of not being able to click and collect is a bit frustrating.”

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Posted 1 month ago

“Good website and fulfilment”

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Posted 1 month ago

“Cool kits for the cool kids”

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Posted 1 month ago

“Not great. My complaint was about your shipping. I accepted the cost of $45 for shipping a jersey and a pair of socks but YOUR shipping service choice added another 50% to the bill. YOUR shipping service chooses did not include customs clearance which was another $20. This is not duty or taxes but customs clearance, something you can have included if you choose to do so, so your customers know what the real cost of shipping is up front.”

Helpful Report

Posted 1 month ago

maap is rated 4.7 based on 2,403 reviews