MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,561 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Great design, easy rerurn policy.”

Helpful Report

Posted 1 month ago

“I love the material. The solid arm material, the colour and the tech of the sleeves makes it perfect t for summer qld riding and sun safety. Contrast is great between the deep red and white for visibility. Dislike that I’m a size 10 and a large, makes me wonder about inclusivity of people that might wish to join our sport. Might also be worthy including upper arm circumference measurement in sizing chart Buying a model of jersey that’s on sale I suspected it is an older one that has probably been updated but the fit under the arm pits was a bit weird. Sean was good on top of my shoulder but seemed a bit fair away but oddly tight under my armpit. Wasn’t as noticeable in the riding position though!”

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Posted 1 month ago

“Great bin Shorts: fit, material and fabric.”

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Posted 1 month ago

“Easy returns to go a size up, notifications for the parcel were great too.”

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Posted 1 month ago

“Best brand and customer service ever experienced… maap backed their quality top notch and any issue with it maap will fix it. Definitely recommended”

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Posted 1 month ago

“Comfortable, looks great and breathes well. Kept nice cool on a 60km ride in 38c weather”

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Posted 1 month ago

“I headed in store to try on some cargo bibs, and was ignored by the three guys on shift for a good five minutes, despite being the only person in the store at the time. When one of them did ask if I needed help, he was decent about helping me get the size I needed from out the back and providing advice to me on the different fits. What bothered me about the entire experience was the little ways in which MAAP basically indicated it wasn't for me. I was the 'largest' size MAAP provided for women, which is laughable - I'm a size 14, so in the scheme of women on bikes I'm pretty average. Every time I wanted to try on a different piece of clothing, the guy had to head out the back and tear into another plastic packet for me - so not only is my size not on the rack, it's also kept in some little plastic packet. It meant extra work for the salesperson, and made me feel bad for asking him to fetch and unwrap so many extra things. Ultimately, the one thing I wanted to buy wasn't even available in store and I had to order online. So, despite the fact that what I ordered was quite good, I won't be going back in store again or recommending MAAP to anyone else.”

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Posted 1 month ago

“I love brand and all about it,”

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Posted 1 month ago

“Always best. Customer service and jerseys. The best one you can find 🥰”

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Posted 1 month ago

“Schöne Auswahl”

Helpful Report

Posted 2 months ago

“Be careful, the cut of this model is very small. I usually take size S and there I had to send it back for a size L”

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Posted 2 months ago

“Packed and sent the day of purchase”

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Posted 2 months ago

“Perfect fit and stylish designs and colabs”

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Posted 2 months ago

“Great fit - great cut, comfotable all day everyday”

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Posted 2 months ago

“Excellent gear, great service in store (Collingwood) and super efficient subsequent online experience Price is up there, though so far can’t fault the quality Rear pockets on cargo shorts are great and primary reason for purchase, but would have preferred open access from the top of the pocket rather than zipped side access as ability to stow a larger item (eg small pump) is restricted.”

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Posted 2 months ago

“MAAP has many kind of design options to choose, so it's fun for me. I like the creativity of this brand. Speaking of the performence, it's comfortable and satisfying. Sometimes I wish warmer winter jacket cuz the winter in Korea is much colder than Australia.”

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Posted 2 months ago

“Quality top but too expensive when compared against like for like competitors (Rapha). Sizing chart is a little off, as an XXL would have been a better fit. Postage took longer than expected. I recently ordered bibs from Spain that took less time to get to me, and I'm in Perth, WA. There's other cycling kit suppliers out there that provide kit just as good for less dollars. Also, the sizes available online are always sold out. I bought as a first pass/try, but likely won't buy again.”

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Posted 2 months ago

“my fave brand ever!!!”

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Posted 2 months ago

“great product as usual. Would appreciate if the packing could be way smaller. a4 or smaller will be best. It adds additional forwarding cost 😭”

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Posted 2 months ago

“Good customer service! May you continue to inspire cyclists!”

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Posted 2 months ago

MAAP is rated 4.7 based on 2,561 reviews