maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,426 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Very easy process and efficient delivery. Thank you.”

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Posted 1 year ago

“Firstly, the delivery was astonishingly quick: ordered after midnight and the package arrived at the door before 10 am the next day in Adelaide - under 36 hours from interstate! Secondly, the products are beautifully made and look great as usual. My wife and I both found the Alt_road a little tighter than we expected (still fine) but may get a larger size anyway. Now if I could only afford a set of matching bibs!”

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Posted 1 year ago

Thanks for the review and support, Robert!

Posted 1 year ago

“Easy to shop and great communication”

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Posted 1 year ago

“Great quality product backed with fantastic customer service!”

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Posted 1 year ago

“Have bought a few kits from Maap online and each time I forget how bad the shipping is. You cannot claim express postage when in takes a week to prepare the item for shipping. The cycling kits are only worth it if you buy them during a sale otherwise I would advise buying from them. The last item that I struggle to comprehend is how they preach sustainability but are the epitome of fast fashion for cycling.”

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Posted 1 year ago

“Shopping is intuitive, delivery is extremely fast. Products are never disappointing ♥️”

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Posted 1 year ago

“My recent Maap experience was pretty seamless, probably the most seamless yet. Easy online selection of goods ( which were on sale)- and the delivery was super fast”

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Posted 1 year ago

“The jerseys were delivered promptly and the whole process was very easy.”

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Posted 1 year ago

“Great experience.”

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Posted 1 year ago

“Glasses are great swapping lenses is easy”

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Posted 1 year ago

“Quick delivery, nice packaging. Very solid.”

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Posted 1 year ago

Thanks for the review and support! We appreciate it!

Posted 1 year ago

“Purchasing has always been very smooth and delivery is superb fast. Material wise thumbs up, I was never been disappointed before.”

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Posted 1 year ago

Thanks, Rozi! We're so happy to hear you're enjoying your MAAP pieces. We appreciate your support!

Posted 1 year ago

“Site easy to navigate, items shipped promptly and Marche description on site.”

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Posted 1 year ago

“Overall very good. Bibs: great, love them. Run a little small but that’s ok. Gloves: really nice, look forward to colder weather to try them Rain jacket: good quality, but will stitch the cuffs as they seem a bit too loose. Runs v big Overshoes: great, like them, but left bootie ripped first ride on the Velcro near the cleat. Issue??”

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Posted 1 year ago

Thanks for taking the time to do the review, Ian! We can see Ari in our MAAP Support team has helped you with your overshoes. Reply back to her if you need any more help at all.

Posted 1 year ago

“Légères et restent bien en place”

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Posted 1 year ago

“I have good experience with shopping on Maap.”

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Posted 1 year ago

“The customer service is very good. I was not impressed by the quality of the products / finitions considering the price of the articles.”

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Posted 1 year ago

Hi Alix, We're sorry to hear that you had a negative experience with our product. We take all feedback seriously and would like to investigate the issue further. We have reached out to you via email so we can address your concerns with you. Kind regards, Dani, Customer Service Manager, MAAP Support.

Posted 1 year ago

“昨年の秋、ヒルクライムレースにEvade Pro Base LS Jersey 2.0を着用して出場しました。スタート前は寒くて、上っている途中は汗ダク、そして下りは激寒と体感温度の変化が大きい中、Evade Pro Base LS Jersey 2.0はどの場面でも最適な体温を保ってくれて、とても助かりました。”

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Posted 1 year ago

We really love to hear this and how your MAAP Jersey helped you perform at your best in the hillclimb race! Thanks for sharing!

Posted 1 year ago

“Nice price and unbelievable quick delivery. Love MAAP more than I can say. Only tips for new comers, take purchase decision asap if there is your size still available”

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Posted 1 year ago

Thanks for the love and support, Chu! We really appreciate it!

Posted 1 year ago

“Great kit that was well packaged. Received on time. The only thing I will say would be instead of getting a refund for the socks that are not in stock I would have preferred a quick email to choose another pair of socks. All in all I am very happy with my purchase and will continue to shop with Maap in the future.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Myles. We appreciate your input and will take your comments into consideration as we continue to improve. We're glad you loved the kit!

Posted 1 year ago

maap is rated 4.7 based on 2,426 reviews