maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,429 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good fit, and comfortable Material is of very high quality”

Helpful Report

Posted 1 year ago

“Easy to use website, fast delivery.”

Helpful Report

Posted 1 year ago

“The product is exceptional, backed up by the best customer service, returns and warranty policies. Being a part of the cycling community is one thing, but the elevation that MAAP brings is next level.”

Helpful Report

Posted 1 year ago

“the last order was delayed and I didn't get any notifications from DHL which I typically do for other orders. Wrote in to you guys and was informed that there was a delay, other than that, deliveries are usually spot on.”

Helpful Report

Posted 1 year ago

“One of the best brands that I have tried, and now I do not think of others. Thank you, Maap, for the workmanship, quality of workmanship, and service .”

Helpful Report

Posted 1 year ago

“Products are high quality, customer service is top notch but the website could be optimised for a more refined user experience. It takes getting used to and I’ve heard a few people have issues.”

Helpful Report

Posted 1 year ago

“Comfortable and breathable, the jersey I bought recently is not only a jersey but also very fashionable. I like it very much”

Helpful Report

Posted 1 year ago

“Great products, customer service not the best.”

Helpful Report

Posted 1 year ago

“Consistently high quality, high-performance products and excellent online customer service. Communication was prompt and helpful in returning a faulty item.”

Helpful Report

Posted 1 year ago

“Hi MAAP, your clothing is excellent quality, lasts a long time. It cannot be faulted in that regard. The designs look great and I wear it with Melbourne Pride Summer and Winter with accessories also. Where my issues lie is the price mainly. There is so much competition out there right now and as it's less hurt on the wallet, and I have bought some cheaper kit. Yes, not as hard wearing, but ok to get around on those lesser days or on the trainer. it may not last as long, but it doesn't hurt at purchase time as much. As a father of three, these indulgences add up. I ride 300km + per week, road and mountain bike, I love your gear, but cannot afford to wear it all the time. I did have a discount code for a period, and at 30%, this made all of the difference. One other issue, the last Pro Bibs I bought, the MAAP branding on each leg peeled off within the first few washes. no other pair had this issue. rather than look tatty, I removed it. Sorry for the winge, but you asked! But I seriously love your gear!! Regards, David.”

Helpful Report

Posted 1 year ago

“The design of all products is comfortable.”

Helpful Report

Posted 1 year ago

“Dear MAAP, I really enjoy earing your kit. My pause for reflection: your sizing is left field of your competitors and is quite frankly disturbing. I am 64kg and 169 cm tall. In other cycling brands (Attaquer) I wear a small. In MAAP I have to wear a medium. The label itself means nothing to me. But cycling has body image issues. Thus a small person like me wearing a medium is an indication that larger people are wearing XXL. This has real potential to induce body dismorfia. Not to mention the simple act of trying to get the right size. I would ask MAAP to look at your sizing and make changes to reflect a more consistent labeling/fit with other clothing manufacturers. Blue Skies Tim”

Helpful Report

Posted 1 year ago

“The online purchasing of experience is always good - easy site to use and quick delivery. I should mention one experience that was really good though - my wife was bitten by a Patou riding in the High Pyrenees - her bibs had teeth holes in them (as well as her leg)! More as an exercise to take my mind off it I emailed MAAP and asked if the crash replacement discount applied to dog damage - immediate answer - ‘no problem’. Great company.”

Helpful Report

Posted 1 year ago

“Love the products, both quality and choice materials. Love the fast ship too. Never had to deal with customer service cause everything just happens good.”

Helpful Report

Posted 1 year ago

“MAAP has always been at the forefront of cycling apparel manufacturing imo.”

Helpful Report

Posted 1 year ago

“MAAP are pretty easy to deal with and sell good stuff! You're helpful when dealing with a person and geneally it's pretty easy to navigate the site.”

Helpful Report

Posted 1 year ago

“Great products and service, I love maap kits and highly recommend them as a brand”

Helpful Report

Posted 1 year ago

“I’ve been buying Maap since 2017. My absolute favourite knicks are the team pro bib knicks. I don’t like the training bibs. Not good enough quality.”

Helpful Report

Posted 1 year ago

“I was hesitant to jump into the MAAP boat initially. When I bought my first MAAP kit, they feel comfortable with the right fitting for me. I have not been looking else since. The customer service is also top notch. Highly recommended to those who haven’t tried them.”

Helpful Report

Posted 1 year ago

“I find your products look good and fit well. They are expensive, but they last quite well. I often purchase items when you have your sales”

Helpful Report

Posted 1 year ago

maap is rated 4.7 based on 2,429 reviews