maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,411 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Super friendly crew! Great products as usual”

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Posted 3 months ago

Thank you for the awesome feedback, Zhang!

Posted 3 months ago

“maap is on the expensive end of equipment, but boy those gradient jerseys feel like gold”

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Posted 3 months ago

“the merino sockes very quickly developed holes aroudn the ankles... it was sad on quality”

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Posted 3 months ago

“Great bibs, and all the kit.”

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Posted 3 months ago

“Exellent, as always!”

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Posted 3 months ago

“Excellent quality as always.”

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Posted 3 months ago

“Sent an email to customer support regarding the quality on a pair of bib I purchased, With photos of sub standard stitcing on leg gripper finishes (birdnest of cotton) and unfinished (cut off) cotton. The garment also had threads exposed in the top of the shoulder strap. Here is the response from Martina; Thank you for reaching out.I have just shown the attached pictures to our production team, who have advised that the fraying is coming from some "finish" stitches, that are easily subject to fraying due to use and wash. Those stitches have no structural impact on the overall bib, which means that it should be durable and have no future issues. Please get in touch in case the bib deteriorates and we will promptly offer a replacement. 1. In relation to my contacting support services, it wasn't to get carification that the garment wouldn't fall apart after use or washing, it was that it was not to a standard which I expected for paying $355. 2. I advised in my contact email that I requested to return and item be replaced which was ignored. The order number was MAP-166278”

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Posted 3 months ago

“MAAP has been very responsive with great customer service.”

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Posted 3 months ago

“Fantastic customer service after the wrong size shorts were delivered on my recent order.”

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Posted 3 months ago

“One of the best Cycling kit i ever had”

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Posted 3 months ago

“Lightweight Gilet for cooler mornings, perfect size & great fit.”

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Posted 3 months ago

“Crashed and got the crashed replacement discount. Bought the pro bib 2.0 again, since it's the best I've owned so far!”

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Posted 3 months ago

“Absolutely beautiful”

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Posted 3 months ago

“Very good quality bib and jersey. But a little bit expensive”

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Posted 3 months ago

“Am a tall person, like the fit, design and colour of Maap. Was able to bundle a discount through LITP podcast as well.”

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Posted 3 months ago

“Recently, Maap has increased their pricing. A little disappointed, as I have always supported Maap. Being said that, the email/enquiry was replied to a little too slowly, where I have to inquire through Instagram. In some cases, items (that were worn once or new items received) can be found to be torn due to the item not being stitched properly. I hope this can be looked into thoroughly. ”

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Posted 3 months ago

“Innovative fabrics, vibrant design and super-fast delivery.”

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Posted 3 months ago

“As always a seamless process and transaction. Website very user friendly and excellent presentation and layout. Ordering, payment and despatch process quick, efficient.”

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Posted 3 months ago

“Unfortunately, the jersey that arrived had a sewing error. I contacted customer service and immediately received a very satisfactory response. To avoid further shipping, I received a new jersey (which fits perfectly and has no errors) and was able to keep the old, faulty one. Thank you!”

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Posted 3 months ago

“Make great products. Unfortunately difficult to get in Canada, I watch the stores website for new gear but rarely have my size. As sold out . Expensive to have shipped from Australia 75$ for customs and duty on my latest jersey. I mostly wear Mapp and get asked all the time where is kit is from and how to get it. I should be your ambassador in Canada. Your sizing is true to size, so comfortable with great Colors. I look good on the roads in the Rocky Mountains of Canada . Whenever my friends travel to Europe I always ask them to look for Mapp for me and themselves . First found them Girona. 2 stores in Canada carry limited supply . Any hints on how to get more of your products without spending a fortunate on shipping and customs. My jersey I got sent from Australia was over 350 cdn $. Now I want the matching shorts but reluctant to get them due to cost. Do love your products.”

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Posted 3 months ago

maap is rated 4.7 based on 2,411 reviews