maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,416 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“efficient service great gear”

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Posted 1 year ago

Thanks, Marie! We appreciate your review and support!

Posted 1 year ago

“Good quality as always”

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Posted 1 year ago

“Great product and fast service”

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Posted 1 year ago

Thanks for the review and support, Bill!

Posted 1 year ago

“Super fast delivery, product is amazing”

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Posted 1 year ago

Thanks for the awesome review, Cedric!

Posted 1 year ago

“車衣設計非常好，布料科技舒適”

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Posted 1 year ago

“After destroying kit due to a crash, MAAP customer service was understanding, responsive and easy to deal with. I had new kit delivered within a few days. Awesome service!”

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Posted 1 year ago

We are glad to hear you had such an awesome experience with the MAAP Support team! We hope you're recovering nicely after the crash and back out on the road!

Posted 1 year ago

“I think the designs, the colours, the fabrics and fit are all top-notch.”

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Posted 1 year ago

This is what we love to hear! Thanks Geordie!

Posted 1 year ago

“The medium size feels a bit smaller this time”

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Posted 1 year ago

“Loved my top! It arrived super quick!”

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Posted 1 year ago

Great to hear Nicky! Thanks for the review!

Posted 1 year ago

“the jerseys and bibs you make have always been about comfort and design. I have many brands of cycling apparels but MAAP has been my go-to for the last 2 years”

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Posted 1 year ago

We appreciate the kind words and support. Thanks Gerard!

Posted 1 year ago

“As per usual, great experience and a superior product. I’ll always ride MAAP”

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Posted 1 year ago

Thanks for being such a great MAAP fan, Jesse! We appreciate all of the support!

Posted 1 year ago

“Customer service is great!”

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Posted 1 year ago

We love to hear this and are glad the MAAP Support team took great care of you! Thanks for the review, Wei-En!

Posted 1 year ago

“Top quality cycling kit and delivered super fast!”

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Posted 1 year ago

Love to hear this! Thanks, David!

Posted 1 year ago

“I'll start off by saying I like MAAP's products a lot. It's probably my favourite kit right now. I've ordered from MAAP a couple times directly during their archive sales. DHL has been the courier both times and they are very bad at calculating tax and duties so both times I've had to self clear my package (which is very time consuming). This also stems from the fact that MAAP puts the full retail MSRP on the invoices and not the discounted price. Since I'm located in Canada the charges for duty and tax are exorbitant...so you usually end up only saving a little relative to local cycle shops prices. It would be nice to a. Have the correct MSRP put on the invoices b. Not use DHL or c. Have an all inclusive service like Rapha (where I presume they are registered to pay Canada HST).”

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Posted 1 year ago

“Bought the Alt-Road SL Jersey as I have the LS one (and love it) and this one is just as good. Merino is great for long days out exploring. Its slightly thicker than a summer jersey and yet to see how it goes in the heat, quality is 10/10. Super fast postage, especially as I am in a regional area and sometimes our postage is slow and takes the long (extra carbon kilometres) way to get here.”

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Posted 1 year ago

Thanks for taking the time to share your feedback Michelle! We appreciate it!

Posted 1 year ago

“I bought training jersey thermal from Maap it’s very nice quality”

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Posted 1 year ago

Thanks for the top review, Joseph! We appreciate your support!

Posted 1 year ago

“Love the quality of the fabric and the colours. The delivery was prompt . Very happy and intend to keep collecting :-)”

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Posted 1 year ago

We really love to hear this. Thanks Cheryl!

Posted 1 year ago

“This is one of the worst experiences I've had with MAAP so far it makes me think twice buying again.”

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Posted 1 year ago

“My first MAAP and very happy with the fit and comfort. The look is simply beautiful.”

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Posted 1 year ago

“I ordered new bibs online on Monday morning and received them on Wednesday afternoon with free delivery, which is very fast. The free socks voucher on the next purchase was also a nice surprise. I've been riding with Maap gear almost exclusively for nearly ten years and can't see this changing anytime soon.”

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Posted 1 year ago

Thanks for the awesome review and feedback! We appreciate your support over the past 10 years! Thanks Aldo!

Posted 1 year ago

maap is rated 4.7 based on 2,416 reviews