MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,574 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipment to Canada was reasonable through DHL. But beware of high Import Duty, Tax and DHL service fees $94.62 Canadian, the order is for 2 jerseys $262.40 Aud I already paid an AUD $45 shipping fee. Ouch!! DHL ??”

Helpful Report

Posted 1 year ago

“Beautiful quality. sizing of bib shorts too small around the thighs for my build and should be included in the size chart guide. For cyclists ordering online this is particularly helpful”

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Posted 1 year ago

Thanks for the feedback, Jana. We'll be sure to use it as we improve in the future. If you need assistance with a return reach out to us at info@maap.cc and the team is here to help.

Posted 1 year ago

“Overall, excellent, but the long sleeve jersey is very small for my chest”

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Posted 1 year ago

Thanks for the review and feedback. If you need support to help with sizing or an exchange you can reach out our support team at info@maap.cc and they are there to help.

Posted 1 year ago

“Great feeling and look to the bibs, I am really keen to see how they wear. Mailed out quickly. Only down side is that I'm a size 12, the jerseys for women seem to go to a large size which is really snug on me. I would love to see a bigger range of sizes to accommodate for a range of body types.”

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Posted 1 year ago

“I like the kit. I like how the discount codes flow through to checkout without user entry. I like the discount for buying multiple items. I like the quick delivery. I would prefer if the filter selections remained after they were set. Clicking back resets them. I would prefer if the filtered items being displayed were more separate from the ‘you might also like” stuff shown below. It is too easy to drift down there, open something, see the size is not available, have to start again. I would prefer if you grouped “colour filters” and size filters. Currently I can / have to select L and Large. Or 5 different versions of black to get all options displayed.”

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Posted 1 year ago

“Gear is high quality, delivery is quick, however bin shorts run very small.”

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Posted 1 year ago

“I like the unique fit when I wear the clothes, and the color and design fit my taste better than other brands.”

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Posted 1 year ago

“Generally quality products. Some stitching issues and lack of sizes”

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Posted 1 year ago

Hi James, Thanks for taking the time to share your feedback with us. If you have any unresolved issues reach out to our support team at info@maap.cc and they'll be able to help you out. We'll share your feedback on sizing too! Best, MAAP Support

Posted 1 year ago

“Bought two Tee's - "Evade Tees" - both size Large, but two different fits... I had an idea they might be as the two images of the models in the Hena and Blue looked to have two different sleeve lengths in the pics and I assumed they were both wearing mediums.. I'm ok with it, I like both fits, but I would expect most people would question it Maybe its why they were on sale..”

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Posted 1 year ago

“I have always loved the MAAP kits. It’s all I wear. I cycle roughly 4 to 5 hundred kms a week so I use a lot of outfits. MAAP has it all!”

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Posted 1 year ago

Thanks for the kind words and awesome review, Mandy! We love to hear this! Happy holidays!

Posted 1 year ago

“The best choice!”

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Posted 1 year ago

“Great products! The service (thereturn policy!) is not quite up to the standards consumers / I might be used to.”

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Posted 1 year ago

Thank you for your feedback. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 1 year ago

“Good, but very expensive”

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Posted 1 year ago

“Great service and apparel very good quality. My only complaint is not being able to bring items into a store when they are bought online.”

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Posted 1 year ago

Thanks for your review and feedback, John! We will absolutely take your feedback on board as we work towards improvements in the future.

Posted 1 year ago

“Order received the next day. Exchange procedure could be more clearly.”

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Posted 1 year ago

Thank you for your feedback, Michelle. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 1 year ago

“EVADE JERSEYは、長袖、半袖ともに伸縮性と通気性が良く、色違いを何枚か愛用しています。ビブも良い感じですが、チームビブの前側、お腹に沿ったラインが浅めなので、上にお腹が乗っかってお腹周りのラインが弛んで見えるので、チームビブのフロント側の股上をもう少し深めにした方が良いのではと思います。”

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Posted 1 year ago

“Mapp bib has better quality than Rapha bib with the same price items. However MAPP is not good enough in marketing at least to my opinion or where I live. Recently I visit Trek and I only see Rapha clothes there no more Mapp. This is a big step backward. Hope the company would find the right person who can do better in marketing someone from Europe or US for instance.”

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Posted 1 year ago

“My first experience MAAP. Product quality good (as well ASSOS) Shipment period good (although Blackfriday) only one comment is price.. more you goes promotion, more I will buy MAAP !”

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Posted 1 year ago

“Usually a great experience but I feel login into own account could be more user friendly and less clunky. Something to look at. Product design and quality are outstanding. Would love to see more “classic” and simple design executions targeting the 45+ age group”

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Posted 1 year ago

“Great service and support and great products”

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Posted 1 year ago

MAAP is rated 4.7 based on 2,574 reviews