maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great response times and great solutions when hit with issues. Thanks”

Helpful Report

Posted 4 months ago

“Bought 2 items online, needed to exchange for a smaller size. Came into the store and was sorted out, process was quick and easy.”

Helpful Report

Posted 4 months ago

“The best kits out there”

Helpful Report

Posted 4 months ago

“Der Kundensupport war sehr hilfsbereit vor der Bestellung, was die Größenempfehlung betraf. Die Lieferung kam sehr schnell an. Bin sehr zufrieden.”

Helpful Report

Posted 4 months ago

“Faaaaast af shipping, wish I was as fast on the bike.”

Helpful Report

Posted 4 months ago

“Exceptional as always. Had to swap a product, and it was seamless and quick af.”

Helpful Report

Posted 4 months ago

“Shipping and curtom fees is a problem. The quality and fit is good. The zipper and the poor finishing on the back of the zipper is very basic.”

Helpful Report

Posted 4 months ago

“Arrived so fast.”

Helpful Report

Posted 4 months ago

“First of all, I found MAAP gear marvellous. I’ve been recovering from long COVID for some months and now I can finally cycle a bit again. I purchased new MAAP gear to motivate myself. It’s super comfy gear that boost my confidence and pleasure while biking, although I still have to cycle nice and easy pace.”

Helpful Report

Posted 4 months ago

“In love with the MAAP shirt 🖤. And thank you for the quick service !! 👌🏻”

Helpful Report

Posted 4 months ago

“Very quick order turnaround, package was well-protected, product arrived in impeccable shape.”

Helpful Report

Posted 5 months ago

“its way too tight. i need to send this back.”

Helpful Report

Posted 5 months ago

“I have being buying maap apparel for years but recently my last purchases were very frustrating the 2 jerseys I bought size medium the exact size and model of the ones I own fit me terribly! There were definitely changes in the sizing or model. I tried a small size but it ran short…don’t know what to do…”

Helpful Report

Posted 5 months ago

“I've bought few other stuff from the online shop and things always ran smooth, until the last order in June. The package had been returned and I couldn't get in contact with customer service via email at all. After few weeks I contacted MAAP on Instagram per message and someone from the team reacted promptly. I received a refund and then I placed a new ordered. Very happy how it turned out!”

Helpful Report

Posted 5 months ago

“No problems what so ever. Good contact, good quality”

Helpful Report

Posted 5 months ago

“Everything is good except laundry shrinkage at first wash. I used cold water with soft detergent only.”

Helpful Report

Posted 5 months ago

“The reply to the email is very slow.”

Helpful Report

Posted 5 months ago

“Received my new favourite knicks one business day after ordering. This was a pleasant surprise as I usually allow a week for Maap orders to show up. Keep up the good work Maap.”

Helpful Report

Posted 5 months ago

“Thermal long sleeved training top - ticks all the boxes for riding in 7-15 degrees. Watch the sizing - I am 82kgs and 178cm but chose a large due to my larger chest size and glad I did. If you are endomorphic rather than ectomorphic in shape, size up. Chest size more important than height.”

Helpful Report

Posted 5 months ago

“Outstanding delivery service (1 working day) and excellent quality gear. Highly rated!”

Helpful Report

Posted 5 months ago

maap is rated 4.7 based on 2,414 reviews