MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.65

4.7 Rating 2,583 Reviews

92 %

of reviewers recommend MAAP

4.7

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product rocks. The lack of free returns outside Australia is a problem. If MAAP can sort this out, they’ll get money from me that otherwise will continue to go to Rapha.”

Helpful Report

Posted 10 months ago

Thanks for the feedback David, glad to hear you're loving the product. We're always reviewing how we look after returns and we'd love to be able to do free returns for NZ customers in the near future.

Posted 10 months ago

“Super quick delivery of the escape jersey. Medium size though was notably smaller than my other Medium MAAP jersey…”

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Posted 10 months ago

Thanks for the feedback Matthew, glad to hear the delivery was prompt. If you need help with a free exchange or questions on sizing get in touch through live chat any time or email us at info@maap.cc

Posted 10 months ago

“Everything was great. Keep up the good work. Bravo.”

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Posted 10 months ago

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience. If you need anything in the future, don't hesitate to reach out to us.

Posted 10 months ago

“I will gladly pay the tax and purchase again next time. The design, quality, and delivery time were all good.”

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Posted 11 months ago

We love to hear it, Woo! Thanks for your positive review.

Posted 10 months ago

“Excellent service- express post delivery, great kit, fits well….”

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Posted 11 months ago

We love to hear it, Andrew! Thanks for your positive review.

Posted 10 months ago

“Quality is superb, only downside is the reflective logo on the bib comes out very soon after a handful of washes”

Helpful Report

Posted 11 months ago

Thanks for the kind words! If you need help with the bib please reach out to the support team at info@maap.cc

Posted 10 months ago

“Product quality is amazing unfortunately the xxl size is a little small for me”

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Posted 11 months ago

Thanks for your positive review Filip, if you need to make use of our free returns/exchanges please head to the return portal.

Posted 10 months ago

“Brilliant quality of product and overall service as usual. Just one minor gripe with the last couple of items I have purchased, I find the zippers are difficult to engage and zip up from the very bottom. Love wearing the gear though.”

Helpful Report

Posted 11 months ago

Thanks for the review, Greg and for sharing your feedback! We'll be sure to share your feedback with our production team to consider for future reviews.

Posted 10 months ago

“All available and quick shipping”

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Posted 11 months ago

Thanks for the review and feedback, Stefan!

Posted 10 months ago

“Great products and fast delivery”

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Posted 11 months ago

Thanks for the feedback and support, David!

Posted 10 months ago

“Good kit at a good price”

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Posted 11 months ago

Thanks Andrew! We are glad you're happy with your kit!

Posted 10 months ago

“I received my order within 3 days - thank you. The women’s prime vest is everything I had hoped for and more in terms of quality and performance.”

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Posted 11 months ago

We love to hear this! Thanks for the review, Nathan!

Posted 10 months ago

“Gilet is great, I sweat a lot and this breathes to keep me comfortable. Very happy with my choice. Only got the right size by trying on a friend’s.”

Helpful Report

Posted 11 months ago

Thanks for all the feedback, Paul! We are glad you're happy with your Gilet!

Posted 10 months ago

“World class apparel delivered in a flash!”

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Posted 11 months ago

Thanks for the awesome review, Craig!! We appreciate your ongoing support!!

Posted 11 months ago

“I live in South Africa and get family and friends from Australia to bring back my Maap parcels every time I find out someone is coming to visit. I really love all the kit and I am super happy with the quality, fit and overall look. The size guide is also accurate.”

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Posted 11 months ago

We love to hear this Jen! Thanks for taking MAAP out on the road in the beautiful South Africa!

Posted 11 months ago

“I think the product quality is good, and the design style and details are well-executed. I wonder if it would be possible to introduce more series with simpler, less patterned designs or a more urban style. This would make it easier to pair with other accessories.”

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Posted 11 months ago

Thanks for the review and feedback, Yichun! We'll take that onboard for future designs. We appreciate your support.

Posted 11 months ago

“Always positive and smooth.”

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Posted 11 months ago

We love to hear this. Thanks for the review and support, Nathan!

Posted 11 months ago

“Fantastic, most comfortable cycling apparel!”

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Posted 11 months ago

Thanks Jacob! We appreciate your support and feedback!

Posted 11 months ago

“Received my order very quickly, and as usual, very satisfied with the products. I’ve been wearing my casuals hoodie every night. Alt-Road gloves are really comfortable, but have yet to put my jersey to the test. Looking forward to the Monday morning ride!”

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Posted 11 months ago

Thanks for the great review and feedback! We love to hear this kind of feedback. Thanks for your support Melissa!

Posted 11 months ago

“Fast delivery amazing quality products!”

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Posted 11 months ago

We are so glad to hear you have had an awesome experience with your new MAAP pieces!

Posted 11 months ago

MAAP is rated 4.7 based on 2,583 reviews