maap Reviews

Name: maap
Rating: 4.66

4.7 Rating 2,414 Reviews

92 %

of reviewers recommend maap

4.7

Based on 2,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garments very good, service very good. Postage is high and threshold for free postage also quite high.”

Helpful Report

Posted 10 months ago

“Fast and accurate delivery. Present for my daughter - exactly what she wanted”

Helpful Report

Posted 10 months ago

We love to hear this Kate! We're so glad your daughter loved her MAAP gift! Thanks for your support!

Posted 10 months ago

“Excellent prompt service”

Helpful Report

Posted 10 months ago

We are so glad to hear our team took great care of you. Thanks for the review and support, Bruce!

Posted 10 months ago

“Quality of product!”

Helpful Report

Posted 10 months ago

Thanks for the top review, Mark!

Posted 10 months ago

“Easy to buy ; very quick delivery. Overall a quick and easy purchase”

Helpful Report

Posted 10 months ago

Thanks for the great review and feedback, Chris! We appreciate your support.

Posted 10 months ago

“Bought a cycling tee as my first MAAP product and it didn’t disappoint! Looks and feels great when riding.”

Helpful Report

Posted 10 months ago

We love this! Thanks for the great review!

Posted 10 months ago

“Great looking Kit. Fits well. Great quality”

Helpful Report

Posted 10 months ago

Thanks for the review and support!

Posted 10 months ago

“I always find it easy to order from the website If I return anything it is dealt with promptly I have never had an issue with delivery of goods Plus I love the kit!!!!”

Helpful Report

Posted 10 months ago

Thanks for the love and support, Keely!

Posted 10 months ago

“Purchased some tees on sale - colours, fabrics and cuts are great, but the sizing is a tad inconsistent.”

Helpful Report

Posted 10 months ago

“Ordered two jerseys and some nicks on line. A mixture of current and archive sale all with gift vouchers and a small topup of cash. Website is fantastic, delivery was prompt and I was notified every step of the way. Gear fits like a glove and is beautifully made. Thankyou👍”

Helpful Report

Posted 10 months ago

Thanks for the great review and feedback, Shane!

Posted 10 months ago

“Delivered 24 hours ahead of time”

Helpful Report

Posted 10 months ago

Thanks for the review, Michael!

Posted 10 months ago

“delivery was fast compared to the last time i ordered. i've noticed that the plastic bag where the jersey was stored was previously opened, it wasn't sealed as i was not the first one who opened the bag. the sphere pro hex 2.0 jersey quality is good, might be better than before. ordered size S for a tighter/race fitting form. only con would be that the rubber inner lining at the front-bottom part of the jersey has been removed. dunno why, still the kit looks great feels great. ✌🏽👌🏾”

Helpful Report

Posted 10 months ago

“Difficult to contact customer assistance”

Helpful Report

Posted 10 months ago

We're sorry to hear that you had trouble contacting our team. Our Support team are reaching out to you now via email to see if you need any help and to check what issues you had contacting us. Best, MAAP

Posted 10 months ago

“Decals came off a new longsleeve jersey. I reported this at customer support and MAAP with no doubt send me a new (same line) jersey and I could keep the old (new) one. Within 3 days the new jersey was allready on my doormat. SuperMAAP service!”

Helpful Report

Posted 10 months ago

Thanks for the review and support, Antoine!

Posted 10 months ago

“I purchased a number of gift certificates for my cycle mad husband from family. He was over the moon and has bought 3 items. The gift certificate purchase and redemption was extremely easy. My husband swears by MAAP. Although expensive - worth it.”

Helpful Report

Posted 10 months ago

We love this, Larissa! Thanks for supporting your husband to be out on the road in MAAP! We appreciate your support and feedback!

Posted 10 months ago

“Mijn ervaring met MAAP is wederom goed. Na vorig jaar mijn eerste outfit, een starters pack met een Select jersey, base layer, bib en socks, te hebben aangeschaft heb ik nu gekozen voor een winterset. Zoals ik van MAAP gewend ben zat ook deze bib tight thermo met thermo jersey, neck warmer, winter cloves en winter socks fantastisch en heb een heerlijk stuk in de bossen gecrost op mijn mountainbike. Mijn advies qua pasvorm: Tight je eigen maat aanhouden Jersey een maat groter Socks bij maat 40 de XS nemen Handschoenen goed opmeten (maat valt kleiner dan gewone winter handschoenen)”

Helpful Report

Posted 10 months ago

Thank you for the awesome review and feedback, Marja! We appreciate the support!

Posted 10 months ago

“Amazing design and shopping experience, MAAP is my favourite cycling wear brand!”

Helpful Report

Posted 10 months ago

Thanks for the awesome review, Yixuan! We appreciate it!

Posted 10 months ago

“Express post delivery is great”

Helpful Report

Posted 10 months ago

“The replacement service for my jersey that didn’t fit was second to none!”

Helpful Report

Posted 11 months ago

“Had to email MAAP Re crash replacement for a pair of bibs and was responded to within 30 minutes with code”

Helpful Report

Posted 11 months ago

Thanks for the top review, Hugo! We are so glad that our Support team took great care of you. Hope you're fully recovered from the crash!

Posted 10 months ago

maap is rated 4.7 based on 2,414 reviews