Thank you for the love and support! We’re so glad to hear you’re enjoying your Maceoo pieces. It means the world to us to have customers like you who appreciate the style and quality. Can’t wait for you to see what’s coming next!
Thank you so much for the kind words! We're thrilled to hear you had a great experience, and we couldn't agree more—Joe is a true gem on our team. We'll be sure to pass along your praise to him.
Thanks again for your support, and we hope to welcome you back soon!
Thank you for your amazing review! We're thrilled our pants have become your favorite. We're also glad you had a great experience shopping at one of our Las Vegas locations. On your next visit, be sure to check out our bespoke fragrance bar for a unique and personalized experience. Or, if you can't wait, shop online and we'll bring Maceoo to you - explore our entire stretch collection from the comfort of your own home!
Thank you for your amazing review! We’re so happy to hear that you love our clothing and that it’s catching the attention of others. It’s great to know that our designs are making such an impact, and we appreciate your kind words.
Thank you for choosing Maceoo, and we look forward to continuing to provide you with unique and stylish pieces for your wardrobe.
Best regards,
Maceoo
“The most amazing clothing store in Las Vegas. Ricci and his staff are incredible. Their attention to their customers is outstanding. Every time I wear something from Maceoo strangers stop me to comment how beautiful it is. Things no one else is doing. If you're in Las Vegas and anywhere near Aria you must stop in at Maceoo and buy, buy, buy!”
Thank you so much for the amazing review! We’re thrilled to hear that you’ve had such a fantastic experience at Maceoo and that our team, especially Ricci, made such an impression on you. It means the world to us that our clothing continues to turn heads and spark compliments wherever you go!
We truly appreciate your support and are so glad you enjoy what we offer. If you’re ever back in Las Vegas, we’d love to see you again. Thanks for recommending us—your kind words really motivate us to keep doing what we love!
Best regards,
Maceoo
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love how the pants and shirt fit and that they make you feel elegant. It’s great to know that you’re receiving compliments – that’s always a sign of a fantastic purchase!
We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out!
Best regards,
“I can't say enough GREAT things about this product. You guys are everything !! From the stylish and gorgeous product, to the outstanding customer service. Thank you for creating amazing experiences . Love your brand”
Hello Ana,
We’re absolutely thrilled that you love the product and had such a positive experience with us. Creating great experiences for our customers is what we strive for. We’re beyond grateful for your support and excited to continue bringing you more amazing products!
Hello Michael,
We understand that our prices might seem high, but we take great pride in using high-quality materials and ensuring that each shirt is crafted with the utmost attention to detail. Our designs are created to stand the test of time, both in style and durability. We also want you to know that we offer special deals throughout the year, including Black Friday sales, so you can get the best value while enjoying our unique styles. We really appreciate your support and hope you'll keep an eye out for those upcoming offers in your inbox!
“The service from Maceoo after my last few interactions has been nothing but lack luster. No response from sent emails, hasty email responses from Maceoo, and the website has inaccurate clothing material information so when you order a $188.00 shirt it shows up not matching the material description. Then it is a pain to do a return as Maceoo wants your money but does not want to give it back if you return a item that does not match the online description. Also, my favorite shirt that i have purchased from Maceoo so far faded in the underarms after 3 short term wearings. Clothing is cleaned according to directions between each wear. Very disappointing with the overall service and quality of material so far.”
Thank you for sharing your feedback. I truly regret that your recent experience with Maceoo has been less than satisfactory. It’s clear that you’ve encountered several issues, from product discrepancies to challenges with customer service and returns. We take this kind of feedback seriously and are committed to improving our service. I will have one of our team members reach out to you to resolve this.
We're thrilled to hear that you had an excellent experience at our Cosmo location. We take pride in offering great service and a unique selection of products. We can't wait to have you back for your next shopping experience!
“I tried to return 2 of the 6 shirts that I purchased, unopened on January 27, 2025. I was sent an auto reply that said I missed my window of return, which was January 20, 2025. Their policy reads 30 days from delivery I received my shirts on December 31, 2024, which is only 20 days, not 30 days. I send an email since they do not have a customer service number that i could find and i have not heard from them. The only number is a dead number that just reings and never picks up. Lousy customer service and the company want to compete with Robert Graham, but not even close.”
Thank you for reaching out and bringing this to our attention. I truly apologize for the confusion regarding the return window and the difficulties you’ve encountered while trying to contact us.
It looks like there was an error in processing your return request. Our return policy states that returns/exchanges are accepted within 30 days from the date of delivery, and since you received your shirts on December 31, 2024, the return window will be extended. However, I wanted to let you know that as per our policy, we are unable to honor refunds on purchases that had a discount applied at checkout. We can, however, offer you an exchange for other items or store credit for the value of the items you wish to return.
We will be reaching out to you directly to resolve this matter as quickly as possible. In the meantime, if you have any further questions or need immediate assistance, please don’t hesitate to reach out to my email, retailops@maceoo.com.
Thank you again for your feedback and understanding. We are committed to resolving this to your satisfaction.
Best regards,
Taylor
“all i have to say is that for a first time buyer your fit and clothes are like no other yes it does cost more but at the same time ive not tried anything that comes close will be buying more”
We’re thrilled to hear that you’re enjoying your first purchase. We take great pride in the quality and fit of our clothes, and it’s amazing to know that it stands out to you. We totally understand that the cost can be a factor, but we believe the value of our products makes it worthwhile. Be on the lookout in your inbox for exclusive discounts—there’s more to come!
We can’t wait to have you shop with us again!
Thank you so much for the amazing feedback! We're thrilled to hear that you’re loving our styles. We always strive to bring a fresh and modern twist to wardrobes, and it’s great to know you’re enjoying the funky, swanky vibe! We can’t wait to continue bringing you more pieces that keep you feeling stylish and refreshed. Thanks for choosing Maceoo, and we look forward to serving you again soon!
“I have been impressed by the style and quality of the Maceoo brand, both in store and online. My only problem is they do not carry much in 2XL. Next, they only make a small amount of items so once it’s gone, it’s gone forever it seems. There were these cashmere sweaters I liked in store and they didn’t have my size nor could they get them. Also, they need to make shoes and sneakers better fitting, they run very narrow. Other than that, I am really impressed and I get compliments on my clothes from Maceoo.”
Thank you so much for your detailed feedback! We’re thrilled to hear that you’ve been impressed with the style and quality of Maceoo, both in-store and online. We completely understand your concerns about size availability, especially in 2XL, and we truly appreciate you sharing that with us. To help, one of our team members will be reaching out shortly with some great recommendations in a 2XL for you! We’re so glad to hear that you get compliments on your Maceoo pieces, and we can’t wait to continue serving you with great style!
“The store is very well designed and the employees were very helpful. I visited the store looking for Sprayground gear and it did not disappoint. They have a wide selection of bags and accessories from the brand, plus clothing from other street style/casual brands. Recommended.”
Thank you so much for the wonderful review! We’re so glad you enjoyed the store design and that our team was able to assist you in finding exactly what you were looking for. We’re thrilled you loved our selection of Sprayground gear and other street style brands — we strive to offer the best! We truly appreciate your recommendation, and we can’t wait to have you visit again soon for more amazing finds!
“What a place!!!!! The staff is from a different planet
Had so much fun shoping there. Staff made me feel so comfortable. Clothing is top quality and supper fashionable.. but the awesome staff in Atlantic city location is the reason this place is soon good and reputable.. awesome shoping experience!!!!”
Wow, thank you so much for the amazing review! We’re beyond thrilled to hear that you had such a fantastic shopping experience with us! Our team in Atlantic City is truly one of a kind, and we’re so glad they made you feel right at home. It’s great to hear you loved the quality and style of our clothing, too! We can’t wait to welcome you back soon for another awesome experience. Thanks again for choosing us, and we’re excited to see you again!
“My shirt was delivered on January 15. I was very excited about my shirt but, Maceoo sent me someone else order. For the last two days, I have tried to reach customer service and no response at all. I really like Maceoo clothing but, I value customer service more.”
We sincerely apologize for the mix-up with your order and understand your frustration. This is certainly not the experience we aim to provide, and we truly appreciate your patience. Our customer service team is looking into the issue and will reach out to you as soon as possible to make it right. We value your business and your trust in Maceoo, and we are committed to ensuring your complete satisfaction. Thank you for bringing this to our attention, and we look forward to resolving this for you quickly.
“The people at Maceoo are incredible. I came in wanting something for a night on the town. I got that and SO much more. They helped me find the perfect pieces, got them tailored and ready by the next day and made my trip more memorable than I could have imagined. Thank you!”
Thank you so much for your kind words! We’re beyond thrilled to hear that your experience with us was so memorable. It was our pleasure to help you find the perfect pieces for your night out and ensure everything was tailored just right. We’re so glad we could make your trip extra special, and we can’t wait to help you find even more incredible pieces next time you’re in! See you soon, and thanks again for choosing Maceoo!
