“i ordered your ham for my boss and her family and a very special friend of hers. She was so disappointed with this ham that she was embarrassed to put it on her table. She has me order from your company often but i was told never again.”
“I have purchased the turkey roll in the past and loved it but this year there seemed to be less turkey and more stuffing. And after cooking it the appropriate time the turkey was nice and juicy but the stuffing was soggy and gummy. Very disappointed.☹️ won’t order again.”
“The half side of salmon was received thawed. There was no dry ice included in the order; just one tiny frozen packet of ice. I called customer service and was told someone would contact me to correct the issue. No one ever did. Mackenzie is usually very good about their customer service but I have to give you a two on this one.”
“The half side of salmon was received thawed. There was no dry ice included in the order; just one tiny frozen packet of ice. I called customer service and was told someone would contact me to correct the issue. No one ever did. Mackenzie is usually very good about their customer service but I have to give you a two on this one.”
“I was disappointed in the two items I purchased. The cheesecake was lopsided--one side had about 1/4 inch of cheesecake and the other side was much thicker. Nothing was as pictured in the catalog.”
“The sweet potato casserole that I have ordered for the last several years was not the same this year. When the package arrived it said Dutch Sweet Potato Casserole. It was not as good and contained eggs which some of my family are allergic to. I have previously purchased this casserole because of how tasty it was and it was egg free. This was a product switch to a more inferior product and of course an increase price. The last time I will be ordering from Mackenzie Foods after years of using this company.”
“I had to bring a feast to my elderly Aunt's very small house because she doesn't travel and this was the perfect way to do it. The food was Excellent! Shipping was also on time and as promised. I will definitely be ordering for Christmas!”
“I just opened the mushroom flatbread and there was no paper dividing the two pieces so all the topping was attached to the bottom of the other piece.”
“The calamari we received was not the same as pictured in the catalog which we have had before. What we received was not nearly as tasty. Also the carrot cake was dry and tasted "old".”
“apple pie-SUPERB! we ordered stuffed turkey roll, sweet potatoe casserole and started the meal with bourbon bacon lollipops for THANKSGIVING feast! we will order again!!!”
“We had the French Onion Boules, the BBQ ribs and the Sticky Toffee Pudding and this was our first time ordering from Mackenzie - but definitely not the last!”
“We ordered the creme brulee cheesecake. It was a passable but the creme was gritty and the sugar top was nonexistent. The mini beef wellington were good except that in a piece or two were tough.The bacon suckers with vanilla bourbon tasted like maple syrup and were a little fatty.”
