“11/30/25 Excellent on all counts of food taste, quality,and service, I plan to order again and will reecommend Mackenzie Ltd. to my family and friends.
Your Triple Chocolate Cake with Fudge Frosting was just the teexture, flavor and buttermilk smoothness I was hopeing to experience. The other items ordered were equally flavorful. The packaging and instructions were sturdy and very helpful to make a superior presentation. Kudos to your company and staff! E, M.”
“This was our first time ordering from Mackenzie Limited! We ordered the Italian Trio and we can truly say that each one of the dishes were spot on in presentation and taste! They tasted like they were made fresh and never frozen! Well worth the price! The only other thing we can say... IT WAS EXCELLENT!”
We're so thrilled that you love those Italian dinners as much as we do. Thank you so much for taking the time to provide feedback.
Team Mackenzie Limited
“I ordered 5 desserts to take to our family Thanksgiving (I am not much of a baker any more). The order arrived in plenty of time, in perfect shape. Each item was delicious and beautiful, but the bread pudding was truly spectacular. No ore worries about contributions to family dinners!”
We're so glad to hear that our desserts helped make your holiday celebrating special. We really appreciate the wonderful feedback!
Team Mackenzie Limited
“Was absolutely delicious. I was skeptical at first as it didn't look very pretty but I basted it with butter to make it golden and it was a huge hit.”
“Turkey breast and gravy tasted good. With all the stuff about micro plastics these days I am not sure I’m comfortable with cooking it in a plastic bag
Stuffing was too salty.”
Thank you so much for your feedback. If you decide to order this again, please email us at info@mackenzieltd.com and we can help you with alternate cooking instructions. We also have plenty of other delicious turkey dinner options and we're happy to review those with you.
Thank you again!
Team Mackenzie Limited
Thank you very much for your feedback, every review helps us improve and we care about your satisfaction. You are also welcome to reach out to Customer Service at info@mackenzieltd.com or 1-877-867-6851 if we can be of any assistance to you.
Best,
Team Mackenzie Limited
“Flavor and quality varies from one product to the next. Instructions on some products (turkey) not clear. I ended up serving a raw turkey so disappointed”
Thank you for the feedback. We did reach out privately to understand your experience with re-heating the turkey as we aim to make instructions as clear and as easy as possible!
Best,
Team Mackenzie Limited
“Good, was a little concerned when Thanksgiving dinner only arrived the night before. But, it all worked out.. it was all better even than it looked in the Catalog. Was a little surprised to find the dinner for 4 was actually two dinners for two. Makes it alittle hard to fit in an oven that way. We had to improvise and put parts on the stove top. We also ordered the Sweet Potato Casserole. It was good. and ample. Everything was good except the stuffing it was just so so, very little flavor. Perhaps I just prefer my own. The gravy was to die for, just like grandma used to make and amply supply. I would recommend for sure. And noticed it cost quite a bit less after Thanksgiving itself. I've tried other sources and this was the best. Hmm Whats up for Christmas. Also previously ordered snowman cookies and very tempted by all the sides and snacks. Will have to try more things very soon.”
Thank you very much for your feedback, every review helps us improve and we care about your satisfaction. If you ever need it, Customer Service is available to help at info@mackenzieltd.com or 1-877-867-6851 if we can be of any assistance to you.
Best,
Team Mackenzie Limited
We did ship this order, on time as requested. I see that Customer Service reached out to resolve, and indeed UPS had an issue delivering this to you based on the address provided. We want to work quickly to resolve this and they are waiting for your reply so we can expeditiously replace this order for you.
We apologize on behalf of UPS for the delivery issue!
Team Mackenzie Limited
“The food was delicious and met every expectation of being as good as "homade" withou all the prep. My only disappoint was two of the plastic containers were cracked. The gravy container was thawing on my counter and leaked onto the counter then the floor.”
“Ordered the Turkey breast dinner, along with 1 stuffed turkey breast for Thanksgiving. What a treat! No cooking for me and the best part was getting raves from the family. My only disappointment was the stuffing which was terribly dry, but the gravy included in the dinner helped that issue. Highly recommend Mackenzie Ltd. Been ordering various items from them for years. On time delivery, well packed with plenty of dry ice.”
“The food was shipped correctly and received in excellent condition. However, the flavors were not what I expected. the lamb shanks in portobello sauce were very tender, but without much flavor. They lacked seasoning! The sauce was especially bad. the Bailey's Irish cream cake was moist, but again lacked flavor. I detected no Bailey's in it at all.”
Thank you very much for your feedback, every review helps us improve and we care about your satisfaction. You are also welcome to reach out to Customer Service at info@mackenzieltd.com or 1-877-867-6851 if we can be of any assistance to you.
Best,
Team Mackenzie Limited
“We have tried other companies foods for holidays and they were not what we hoped for. The items from MacKenzie proved to be exceptionable. Easy to prepare and then eat with satisfaction. Will use again!”
“I was very excited to order Thanksgiving from your catalogue but I have to say that I was disappointed. The mashed potatoes were so salty they were almost inedible. The stuffing, carrots and gravy were lovely but the actual turkey was dry. We threw most of it away.”
We're so sorry you weren't happy with one of the items you ordered. Look for Customer Service to reach out to you separately today.
Thank you!
Team Mackenzie Limited
“Ordering was easy delivery was on time. The food quality was mixed, followed directions and had mixed results. The sweet potato casserole came out great, however the turkey not so good following directions the turkey was over cooked and the stuffing was undercooked. Flavor was very good but overall results were disappointing.
Haven’t tried the torte or apple pie yet so to be determined.”
