“I ordered 6 gifts from MacKenzie Limited at which were excellent. However. there was an issue with an additional item . It was a perishable order that was not clearly marked as such and, as a result, was spoiled when opened for Christmas. I requested that the item be resent free of charge but my request was denied. I felt that MacKenzie Limited, as a reputable company knowing that I was a longtime customer, would have readily done so.”
“The cakes were great but the packaging on the cake with a sticky topping was not great. The cellophane stuck to the top and pulled up the topping. It was messy. Also better instructions would be helpful”
“Experience was very good!! Food delicious and the customer service to help correct an error in my purchase was excellent!
Only reason not a perfect review was error in my order.”
“Used this company for 8 different Christmas orders to different addresses. All arrived in a timely manner and each recipient was highly pleased with the quality and quantity of the food. Will definiitely use this company again”
