“We order holiday gifts for friends, from Mackenzie, every year and everyone is always so pleased with their gift! We've been the recipient of their smoked salmon for years and it is so delicious - one of the best, if not the best smoked salmon I've had. They have such a variety of items to choose from - and it's such an easy way to give a gift. You can't go wrong by choosing Mackenzie - for yourself or others!”
“I thought I paid for a trundle of Stilton & 2 sides of salmon. My MIL received two doses of salmon & 1/2 wheel of Stilton - which was out of stock when I placed my order. What’s the story?”
“I ordered a variety of potatoes, sides and desserts. Sizes are Stingy and wouldn’t feed the number of people it claims. Won’t order again because too pricy.”
“I sent the order as a gift. The packaging was a bit smooshed upon arrival and the food was okay. Needed a longer heating time than what the directions instructed. Most likely won't order again.”
“I was very impressed with Mackenzie's rapid response when some sort of software issue prevented me from ordering a sale item! Within the day, my order had been confirmed! THAT'S what we call customer service where I'm from... "get it sorted out, now, fret over the details later! Nice job Mackenzie!
Sincerely,
-Richard Rowe
Jacksonville, Illinois”
“I ordered from a catalog a roll cake that it said had cream cheese filling what I got was a roll cake that had buttercream filling. There is a big difference when I called they gave me a $20 gift certificate for their false advertising on a future order, which will not happen.”
“The petit fours were lovely and delicious.
I had paid for expedited shipping, and they didn' arrive when I had hoped.
But it is holiday time, so I can understand, even if disappointed.
The product is wonderful!!!!”
“I sent my daughter and her family Christmas presents. They loved everything. Top shelf! Thank you. I sent my parents the steak dinners. They were very pleased! Would send gifts from Chesapeake again. Awesome company.”
