“The food order was a Christmas gift for my son and he was very happy with it. Delivery was good (he lives in an apartment complex, so I wasn't sure how it would be) and packaging was good. I see below that you want reviews . . . I can't really do that, so here's what I have, second-hand.
The empanadas were excellent-- even the 5-year-old grandchild likes them.
The meatballs didn't heat through all the way, which could be the fault of the oven, not the product.
The fruited cheese wasn't great, but the other cheeses were.
Suggestion from my son: it would be nice if you could include Air Fryer preparation directions (that might have helped with the quality of the meatballs)”
“Food gifts I sent were very good.
But I get so many emails that I unsubscribed - and I still continue to get emails.
If they want a better survey, they need better customer service.”
“I ordered two complete meals for Christmas gifts. Both of them arrived almost a week before they were scheduled to be delivered. The meat was good, but the side dishes received poor reviews from the recipients. I will not be ordering from them again.”
“I and guests have enjoyed and I have re-ordered the Baby Back Ribs, Bacon Mac and Cheese Bites and Swirl Cakes several times over three years.
The Bacon Pops did not cook properly, were not edible, pretty much a greasy disaster.
I sent the Ribs and Dessert Sampler to an elderly friend. She was disappointed and surprised that the Pineapple Upside Cake did not have a cherry on top. I believe the photograph in the catalog shows a cherry on the plate.
She, in turn, sent some items to her elderly brother for Thanksgiving. He was excited about receiving the food but was very disappointed with the French Toast.”
“Placed an order 2 months in advance, 2 weeks before shipping I tried to cancel one item, was told no. Reached out again using Facebook messenger instead and had item cancelled. Waiting on refund.”
“I enjoy looking through this catalog whenever it's delivered. This was my first order, a dessert being used for Christmas. I was given the choice of shipping dates, which I requested to be delayed by a week or so just because I thought it would be fresher. However, the item shipped immediately and arrived earlier than anticipated. Freshness was not in fact a problem because the cookies were shrink-wrapped and not going to spoil, I just had to find a safe place to keep it for two weeks so it would not get knocked around and disassemble. I look forward to possibly ordering something in the future, as the items all look unbelievable.”