“I got the vanilla bourbon bacon lollipops for a party. Didn’t read ingredients of dipping sauce which had a maple syrup base. As result we did not like them as you could get no flavor of vanilla or bourbon only the maple syrup. Was very disappointed.”
“While the 1 lb Scottish smoked salmon i ordered was excellent the Mini Crab Cakes were terrible! If there was any crab in these cakes it was Microscopic --it was mushed fished shaped as an almost ball not a cake and tasted terrible--truly for 49.95, Mackenzie you should taste check your items--this leaves me suspect about anything else--What a shame -- i was hoping since the Salmon was truly good.”
“While your products are, for the most part, unique from what you would get at a supermarket, they are extremely overpriced. I've found less expensive products online and from Trader Joe's.
I will think twice about ordering from Mackenzie.”
“We were REALLY looking forward to getting and eating your products. They were very disappointing. Our bacon lollipops were easily 80% thick fat and almost tasteless. Both of our chicken products - the cordon bleu and the croissants were very dry with very little flavor. Our local Chinese takeout restaurant makes better potstickers than the ones we received and I could've gotten the same quality from a local grocer's freezer section for less money.
We wanted to treat ourselves and that's why we bought from you but there is no way that the products we ordered were worth the money we spent. No way.”
“we ordered 3 items. 1 was good ( arancini balls ) , 1 received mix reviews from our guests ( mac & cheese bites ) and the 3rd was very disappointing and we could not finish eating. I sent an email to Mackenzie and they responded with 20% off our next order. Hoping that will be better.”
“The tocata was a strange serving to have with a Thanksgiving dinner. The sweet potatoes were so sweet I fed them to the crows, the stuffing had a very strange taste (I could not identify what it tasted like), and the apple pie arrived crushed and never got better after that - it also was fed to the birds. The turkey itself was moist, tender, and rather tasty if you are a white meat lover - I am not one, as I much prefer the dark meat. The wine served with the meal was all first class, so all ended well.”
“Previously ordered items were very good. However, I ordered 2 lbs of mussels and received only one. As I no longer had the order form/number, there was no way to ask about the other pound!”