“The pretzels and the initial taste of the beer cheese were both very good. However, after I followed the directions for preparations, the consistency of the cheese dip was more like a thin soup. I had to add some chunks of cheddar to make it presentable or even useable as a dip/spread. I would buy it again but only if I could be reassured the consistency of the cheese would be useable without further doctoring from me.”
“I ordered the turkey gravy as I like to have extra for the leftovers. It was the saddest excuse for turkey gravy I have ever tasted. I thought I could use it to stretch my pan drippings from the turkey I baked. But sadly it really had no taste— except for a hint of Rosemary. It’s the first thing I have ordered from you that I was really disappointed with.”
“We sent th e turkey roll meal as a gift to friends. The delivery came as promised and they enjoyed the meal very much! I would definitely send another gift from Mackenzie and recommend it to others.”
“I absolutely love your smoked salmon and will be back for more!
I did have a problem with UPS however. They kept rescheduling the delivery date and it ended up in the truck for two days!!! I called Customer Service and spoke with Pam. She was amazing and solved my problem by telling me what to do when and if it arrived. It ended up to be fine and I called Pam to give her the good news. She is exceptional and I hope to call her to order in the future! I do have a strong request. I definitely DON'T want UPS and am requesting FedEx from now on. I hope your warehouse will honor my request.
Jackie McDonald”
“Mackenzie is my 'go to' source for amazing food that always gets compliments from my guests.
The customer service team is stellar too.
R. Ballard
Amherst, NY”
“Order was on time, even the order that was placed late. Loved the sampler. Looking forward to ordering the desserts.
Thank you for making our first Thanksgiving together in 4 years a rousing success”
“The service was incredible. I have yet to cook what I ordered for Thanksgiving, since our plans changed.
We will be having them for New Year's celebration.”
