“For Christmas the last 5 years we've tried several different businesses so my wife does not have to cook all the side dishes. The family did not like the Green Bean Casserole; tasted freezer burned. Clam Chowder was decent but their is better to be had. Everything else, Cheddar roles, Kettle Cooked Apples and Key LIme Bites were awesome.”
“I order a lot from MacKenzie, often as meal gifts for family. We have had mostly excellent experiences. But this time, the package came badly damaged (ups fault I guess) and neither of the beef dishes ((chateaubriand and stuffed beef tenderloin) were edible to my receiving family members, possibly due to the packaging breakdown. Would like a credit for this”
“All items good except:
..Duck Confit Spring Rolls - texture of pork was unpleasant. Tasted and looked like minced dog food.
..Crown Pork Roast - I followed roasting instructions closely but found it was impossible to have the bulk of the roast (bottom section) fully cooked without overcooking and drying out the meat close to the bone.”
“We were disappointed by the slow delivery of the gift item that we chose as a Christmas present for friends. It arrived after Christmas. There also wasn't a place to write a message to say who it was from and to send holiday wishes”
“When I am required to add text I sometimes make things up. Shipping was quick. Shouldn't be asked for a review of orders that are specified as gifts (not this order, but a previous one). Autocorrect is bad enough on spelling, I don't need the review page to correct my grammar.”
“I sent this meal as a gift to a friend who had just brought home their baby. After a few days of delivery and hearing nothing from the recipient, I reached out to make sure they got the meal. I was disappointed to find out the sweet note I requested had been left out of the meal.”
“I was disappointed with the Turkey Roast. I did not overcook it and yet it was extremely dry. Thank God for gravy! I was really looking forward to this meal 🤷”
“One of the gift boxes I sent to my sister for Christmas did not arrive by Christmas. I ordered it on December 9. Now you did refund that one. The other order arrived fine.”
