“Order was delivered when expected. The cooler and dry ice kept the food frozen during shipping. We used the cooler to transport the food from one location to another and it kept everything frozen with our own ice packs…for 3 days!”
“We were disappointed by the slow delivery of the gift item that we chose as a Christmas present for friends. It arrived after Christmas. There also wasn't a place to write a message to say who it was from and to send holiday wishes”
“I ordered a salmon filet and what I received is not what I expected or was shown in the picture. I am not satisfied and have been trying to resolve this since before Christmas. I've called 5 times and they listen and say they will have the department manager call me and no one calls. I'm about to refuse payment with my credit card company. I've dealt with Mackenzie for over 15 years.”
“I buy gifts every year for the holidays. Every recipient raves about Mackenzie products. I will continue to shop with Mackenzie for as long as I can afford it - Retired Auld Guy”
“Ordered two items - for separate delivery addresses. Had to track one down, but no problem with the other. Since we did not get to indulge, no first hand experience with the food quality. However, the recipients were quite pleased.”
“When I am required to add text I sometimes make things up. Shipping was quick. Shouldn't be asked for a review of orders that are specified as gifts (not this order, but a previous one). Autocorrect is bad enough on spelling, I don't need the review page to correct my grammar.”
“I bought the coconut cream cake for my Mom who liked it so much she ate the whole thing without sharing it with anyone. I also bought cookies for my daughter and her family but she let my grandchildren eat them so I have no idea how good they were but if they were anything like the cake I'm sure they were good too.”
“Food was delicious. Well packed and great instructions for each course
Only issue we had was vacuum seal on meat leaked so it was bleeding as meat thawed”
