“I think your products are overpriced. The turkey roll I bought for Thanksgiving was adequate but no more than that; I wouldn't call it delicious. The salmon Florentine appetizers were incredibly dry. We doctored them up with a mix of mayo and Dijon to make them edible. The turkey gravy did not taste homemade and the servings were pretty small really. Would not purchase ANY of this again; sorry.”
“Very disappointed overall. Sweet potato casserole was fabulous, but shrimp and hush puppies were just okay. Broccoli casserole was bland and Mac and cheese was so dry that it was inedible.”
“Turkey roll- DRY and flavorless
Beans almondine- chewy and flavorless
Stuffing was SOGGY
SWEET POTATO CASSEROLE WAS DELICIOUS
WILL NOT ORDER THRU MACKENZIE AGAIN.”
“The food quality and taste are very average. The Stromboli was fine, but the Vegetable Potato Medley turned into mush when cooked as recommended. Moreover, the medley was overwhelmingly potatoes, not vegetables—listed first in the description. Obviously, potatoes are heavy, so not a lot of vegetables needed to be included to get to the 3 lbs noted in the description. Moreover, asparagus is the first vegetable listed, and very few strands of asparagus were included. It was mostly limp green beans. This was an impressive rip-off.”
“Overall I thought your products were too expensive for what I could get.
Every item was smell in size, the turkey was too dry and tasteless.
Sorry but I don't think I will order again.
Michiyo Kosuda”
“The half side of salmon was received thawed. There was no dry ice included in the order; just one tiny frozen packet of ice. I called customer service and was told someone would contact me to correct the issue. No one ever did. Mackenzie is usually very good about their customer service but I have to give you a two on this one.”
“The half side of salmon was received thawed. There was no dry ice included in the order; just one tiny frozen packet of ice. I called customer service and was told someone would contact me to correct the issue. No one ever did. Mackenzie is usually very good about their customer service but I have to give you a two on this one.”
“I ordered the turkey gravy. First of all last year's gravy was wonderful, plenty of taste and just the right consistency.
However this year's gravy was horrible, tasteless and thin, so thin it didn't even coat the turkey!”
“I ordered three stuffed turkey breasts. The turkey tasted artificial, and the stuffing was unidentifiable. I will not be ordering from you again thank you.”
“So I am sore the product was good as it normally is but one of my recipients did not receive as the delivery company indicated could not deliver but did not leave any notices of try to delivery and when I contacted them the delivery company they indicated my recipient would have to come to their location which was a non starter!!
Very disappointing at best. I had grandchildren who did not receive.”
“We were contemplating buying our Thanksgiving meal through Mackenzie. I told my husband that it is the pictures that tempt you but that I doubt things taste like you hope or expect. We purchased lobster cakes as a "trial" of Mackenzie products. Ordering was simple, it came quickly and was packed exceptionally well to keep it frozen. However, as I expected, the taste was subpar and you had to look really, really hard to find any lobster meat.”
