“We have purchased many different dishes from Mackenzie and it never disappoints! The timely delivery, excellent packing to keep the food fresh and frozen, the quality of the food and the deliciousness of the recipes ~ food is spectacular.”
“We enjoyed the lamb shanks for our Easter dinner. We added Italian Style green beans as an added vegetable. We had a nice soft Chateauneuf-du-Pape to drink. Since we are older we decided to not open the appetizer but did have them later with a great dry sherry.”
Hi Susan, we’re glad the dessert was wonderful, and we’re sorry the baked potatoes didn’t turn out well. Freezing and then baking can affect texture, and we’ll share your feedback with our kitchen to improve this.
“I love the thoughtful extra touch to what you send me. The easter grass as the stuffer with the chocolate duck eggs. The container of powder sugar to sprinkle on the funnel cakes. You make a party out the goods shipped. You make life a funtime.”
“Best.Easter.Dinner.Ever! Everything is ordered was delicious! The ham was so moist and easy to cook, green bean almondine, sage carrots, chive rolls, creme fraishe (sp) and the nostalgic cupcake cake all was simply sensational. Rave reviews all around. I'll be ordering again for sure. Delivered exactly when I needed it too”
“I got Easter specialty goodies. They arrived exactly when I requested and were not only beautiful but delicious. They really created a beautiful Easter presentation.”
“Sending food is such a wonderful way to express love, especially a lovely meal. My sister loved the special Beef Bourguignon dinner I sent her for her Birthday, complete with a special dessert.”
“Side dishes, vegetables, soups, desserts, so many choices that make a meal special. All I have to do is keep a few choices in the freezer and I am able to serve a special meal instead of the same old same old. Hasselback potatoes with chicken breasts and broccoli make a special meal out of chicken breasts.”
“I ordered the chocolate eggs with the marshmellow ducks inside and the chocolate was melted all around the ducks, nothing like the photo - you could not even see them, disapointing”
Lisa, we are so sorry these eggs were not as expected and did not arrive as shown in the photo. Please reach out to our customer service department so they can further assist with this product, as it can be damaged or melt during transit.
“These chocolate Easter eggs were made of deicious chocolate. They arrived timely, for which I paid an extra fee. They were packaged well. However, they were not as pictured and described. The marshmellow ducks inside were very sticky and could never be removed from the egg whether we kept them at room temperature or refrigerated them.”
Thank you so much for your review. We will pass along your comments to our quality department to ensure this issue does not occur again. If you need further assistance, please reach out to our customer service department.
“Food is great but they ship with the least amount of dry ice of any of the other online gourmet food companies!! Making southwest and west coast delivery often arriving in questionable condition!”
Susan, we understand your frustration with the shipping, and we will pass along your comments to our warehouse. If you had any issues with a recent order, please reach out to our customer service department so they can assist further
“The milk chocolate egg containing a marshmallow chick was decribed and looked in the catalog as much better than in person. The eggshell was stuck to the chick to some extent or another in each of the six dggs, and the chick pretty much disintigrated in the struggle to separate the two. Other than that, the egg carton and eggs arrived promptly.”
Hi Richard, we’re sorry to hear the milk chocolate eggs didn’t meet your expectations and that the chick separated from the egg. We understand how disappointing that can be, especially when the description suggested a different experience.
Thank you for letting us know. We’ll pass your feedback to our product and packaging teams to review the coating and adhesion.
“The dinner I ordered arrived in good condition. Easy to get ready. The one issue I had was the overly salted side dishes. Chicken was fine. I would not order this again. The dessert was great, though!”
Hi Bonnie,
Thank you for sharing your feedback. We’re glad the chicken and dessert were satisfactory, but we’re sorry the side dishes were overly salted. We’ll pass this along to our quality team to prevent it from happening again.
