“The mini chicken Dijon croissant wraps were very greasy and they never browned on the oven. The mini lobster grilled cheese finger sandwiches were good. The petit fours and macaroons were good.the Coney Island mini hotdog wraps were ok.”
Hi Gina, I’m sorry to hear the mini chicken Dijon croissant wraps were greasy and didn’t brown. We’re glad some items were enjoyable, and we’ll pass this feedback to the team to look into what happened.
Kind regards,
Team Mackenzie Limited
“I previously ordered during the winter and was. Pleased with delivery.This time it was hot and there was no ice in cooler chest and I don't believe Ups is air conditioned.”
“Currently have very little prep/work space do to a kitchen remodel so I ordered several frozen items from Mackenzie for Father’s Day brunch. Everything was excellent and made entertaining so easy, even without a kitchen. I would definitely order from them again.”
Hi Daniel, This isn’t the standard we aim for. We do not see a record of you calling in to our customer service. Please give us a call and we will be happy to resolve any issue you might have.
Kind regards,
Team Mackenzie Limited
“My sister had open heart surgery. My niece was caring for her. I ordered a selection of meat, veges and a dessert to help her with meals. All loved the packaging and prep simplicity. Said the food was fantastic. So, hurrah for Mackenzie! Dinah McCain”
Thank you for sharing, Dinah. We're glad the meals helped and that you found the packaging and prep simple, and that the food was fantastic for your sister and family.
Kind regards,
Team Mackenzie Limited
“I recently purchased a turtle cheesecake from Mackenzie Limited and it was excellent! My son asked to have that for his birthday cake. The cake was very good size. I wasn't able to find a turtle cheesecake anywhere locally and only found it on-line through Mackenzie. The cake arrived in great shape and ahead of schedule.
I ordered three items from Mackenzie for Father's Day and I'm sure I won't be disappointed.”
“Sent to meal for two, filet and twice baked poyato and crab cake to my sister in law and her son They loved it. My nephew said now that is how a steak is supposed to taste. They added butter and Old Bay seasoning to the crab cake and said it was delicious. Theyare from Baltimore”
“The Scottish salmon was amazingly delicious and a hit at my SIL’s 80th!! Not only is your product exceptional, your customer service is as well! There was a problem with our local delivery service and our first order came in warm. I contacted customer service. They immediately overnighted the salmon, and it arrived the day of our big celebration! We were so impressed with the individual attention we received. I will never purchase from anyone else. You have a customer for life! (Sorry I’m not a 40 y/o!😆)”
“Very first order with your company was a disaster. Box arrived with leakage on the outside. Inside all was warm. Only one bag of dry ice in there and it had the corner clipped off so it was totallly dry. Looked like the corner was cut off with a pair of scissors. Second order was perfect, all still frozen and into the freezer they went. BTW, there were "three" dry ice bags in our second order. We are having our first shank tonight and looking forward to it. Thank you for making it right for us. Jury still out on a higher rating.”
“I have not had a chance to taste all from this latest shipment. Your delivery is prompt, and thank you for that. Have only tasted the chicken cordon bleu. My assessment: the breading was too thick, the interior not very moist or cheesy, and the ham not particularly tasty. Would not order again.”
“I was heartbroken when I opened that package. This was beyond my budget, but my priest was promoted to Bishop. I ordered to make his luncheon special. He is from Louisana and love Gumbo. When I reread the order, it was for Gumbo Soup. It was just plain liquid. I went to the store and bought chicken, shrimp and saugage, use the liquid to simmer, oinions, peppers and celery. When I finished Bishop-Elect Boxie enjoyed the Gumbo. I will never buy anything from your company again. I had tears in my eyes. I thought I was doing something special when I ordered your Gumbo.”
“I love Mackenzie. I hate cooking but I like good food, restaurant quality food. Mackenzie delivers that quality and taste. I have several favorites. I have recommended it to others but the prices scare some off. I admit it's expensive, but there's only 2 of us here and we almost always have leftovers. Also, it you want quality, you pay for it. For ex. the Lump Crab Cakes. They are so good. If you get them in a restaurant, they're expensive and these are better than some I've had. I don't do what they say. I never heard of putting mayo on them before baking, I spray with olive oil and coat with Old Bay Seasoning. Yum. I don't like that they discontinue some of our favorites like the Zucchini Lasagna. It was so good and now it's gone.”
