“This company is truly outstanding. Everything is delicious and delivered on time and with care. In my view, a class act. I regularly order food from this wonderful company.”
“The appetizers were supposed to be for a WSU Cougar get together on Lake Chelan WA but was cancelled because of the wildfires all around us.
So much smoke. We have been doing this for 50 years. I tried the bacon Lollipops and Olive Twists at home. They were outstanding. JUST DELICIOUS! I can't wait to serve to the Cougar crowd when we can be together again.”
Thank you, Barbara. We’re glad the bacon Lollipops and Olive Twists were outstanding and that you enjoyed them at home. We’re thinking of you amid the wildfire disruption, and we hope the Cougar crowd can gather again soon.
Kind regards,
Team Mackenzie Limited
Hi Felicia,
I’m sorry to hear the quiche didn’t meet your expectations. Thanks for letting us know. If you’d like to discuss this further, please contact our support team so we can look into it.
Kind regards,
Team Mackenzie Limited
“We ordered the Plain Croissants and were not disappointed! They are flaky and buttery - and better than expected. We are happy with our purchase and will now try something else from Mackenzie Limited.”
“I think Mackenzie is a good, dependable company on item selection and delivery but I ordered pork shanks that were at best a 5 out of 10. There was very little mushroom sauce so had to add water to warm them up and have also had bad luck with numerous crab dishes.”
Hi Jamie,
I’m sorry to hear the pork shanks were disappointing and the mushroom sauce was lacking. Thanks for letting us know. I’ll pass your feedback to the team so they can look into this.
If you’d like to discuss this further, please contact our support team.
Kind regards,
Team Mackenzie Limited
“Your shipping is SO Much more than other food outlets I get from. I like the quality and I'm willing to pay for that but your shipping pricing is ridiculous. I have people that like the staff that I serve and when I tell them how much it cost to ship and none of them will do it. You guys keep track of the biggest companies are but 1 million bucks you're going to be up against him a holiday for QVC because they're rich is white and anybody's of the amount of people that watch those shows. And you'll see that it's from great food all across the country and it's not cheap and people don't care they buy it. But their shipping is free. This is one example there's other places, but I'm just saying from me ordering from so many places by far they bring in the most amount of food, expensive, and let people that work, Don't click, injured or handicap or old that want quality food and not have to go to a restaurant. And of course they could pay for much more marketing trends in anywhere else because they're the richest people of selling high end food. I love that you have such a bigger selection. But like I learned all the way to business school go to people and find out what they do since they paid all the money for the marketing already. So that's my suggestion because a lot of the food places that I get especially if you spend extra money money you don't pay for shipping they work it in there somewher. Guarantee you, Being in business, all these years free shipping goes a long long way for people buying more. That's my suggestion.”
“The mashed potatoes were ok but the broccoli ai gratin was not edible. The steaks were okay, but very different densities so they cooked different. The beef stew was good.”
“This was my third time ordering the Nastalgic cake and the Cinnabuns. . The cake is always a family favorite. It looks cool and always tastes great. This last order there was a problem with the cake . The company made it right immediately after I reached out to customer service. Unfortunately the replacement cake was also unsatisfactory. I reached out again and in the end the company did refund me for the price of the cake and shipping costs. All and all I'm satisfied with the outcome and though I'm disappointed that we didn't have my husbands favorite cake this year I'm happy with the cake and cinnabunns and the customer service I received .”
Hi Barbara,
I’m sorry to hear there was an issue with the replacement cake and that the second cake wasn’t satisfactory. Thanks for letting us know. I’m glad the refund was issued and that you’re overall satisfied with the outcome and the rest of the order.
If you’d like to discuss this further, please contact our support team.
Kind regards,
Team Mackenzie Limited
