“Products sent as gifts are usually very good. My only complaint is lack of shipping notifications. There is no tracking and no notification of delivery. So I always have to ask the recipient if they received my gift.”
“The gateau basque was so good I'd buy that again but never got to try the stuffed mushroom casserole. The box looked fine so I put it in my freezer but the day I did open it to heat up I saw that the cellophane was lifted off where the plastic container was broken apart so we didn't want to risk eating plastic pieces.”
“I ORDERED SOFT SHELL CRABS THAT WERE VERY SALTY & OILY, THAT I HAD TO THROW THEM OUT! YOU MUST HAVE GOTTEN OTHER COMPLAINTS. jUST HORRIBLE BUSINESS TO OFFER 20 5 OFF MY NEXT ORDER. nEVER AGAIN.”
“While your products are, for the most part, unique from what you would get at a supermarket, they are extremely overpriced. I've found less expensive products online and from Trader Joe's.
I will think twice about ordering from Mackenzie.”
“I have ordered a few things from Mackenzie. Each time I have thought it would be the last order, but I kept trying. Today my opinion is one you will not appreciate, but you asked. I think your products are just okay, nothing special and overpriced.
What I really don't understand is you charge more in shipping by the dollar amount. It would seem you would be better off giving a customer a break if they spend that kind of money.
So, right now I think I have made my last order to you. But you never know.”
“We were REALLY looking forward to getting and eating your products. They were very disappointing. Our bacon lollipops were easily 80% thick fat and almost tasteless. Both of our chicken products - the cordon bleu and the croissants were very dry with very little flavor. Our local Chinese takeout restaurant makes better potstickers than the ones we received and I could've gotten the same quality from a local grocer's freezer section for less money.
We wanted to treat ourselves and that's why we bought from you but there is no way that the products we ordered were worth the money we spent. No way.”
