“I was disappointed with the beef Wellington individual portions. Lind of dry and not what I hoped for. The salmon had a good flavor but was overly salty.”
“We ordered the Chateaubriand for our Christmas meal. Because there were four of us, we ordered two just in case. Both arrived promptly and were well packaged. We followed the instructions for reheating and we were very pleased. The meat was tender and juicy, and everyone raved over it. We had two meals and still had some left over, which my sister-in-law gladly kept.
This company is very professional and easy to deal with. Orders are shipped promptly and the food is as described in the catalog. Some items are pricey, but in this case, they were worth it. Instructions are clear, and the meat comes out perfectly.”
“I purchased the Hasselback baked potatoes for Christmas.
There were 7 medium-sized potatoes. They were pre-baked.
With shipping and handling involved my purchase was almost $70.
Although it was very easy to prep...the cost outweighed the order.
I find the food selections from Mackenzie quite good however cost is a huge factor.”
“Good Morning,
We typically send four Christmas Gifts to the family. Last year two of the four told me that the product quality was below standard (crumbled cookies, stale product). So this year we did other gifts and ordered two gifts from Mackenzie. One out of the two told us the product was awful - the cookies were old and broken on arrival. Unfortunately, your Holiday gifts look amazing in the magazine however what we are seeing is a less than acceptable product which is made worse with the price we pay. Not sure what next year holds.”
“I have on several occasions sent food to relatives from Mackenzie Limited. Everyone receiving the food was very pleased with it. I continue to have confidence that if I buy from ML everyone involved will be happy.”
“I love the products, but am disappointed that the day I choose to have my food delivered is not always honored. I was told a gift would be delivered to my friend on 26 Dec., adn it didn't show up until 9:00 p.m. on 28 Dec.”
“I have always cooked a ton of food for the holidays and I am very picky. I was so tired after cooking so much for Thanksgiving and had tons of people who wanted to come to my house for Christmas too so I decided to try out Mackenzie for all my side dishes and I was very impressed. It saved me so much time! All I had to make was the protein! My husband cooked ribs and I made swordfish and it went well with all my side dishes.”
“I have been ordering from MacKenzie for several years. It is expensive, but they do have savings offers, so I have learned to really watch for those. Buying something on line like this definitely means taking a chance that you will like the product. While I have gotten some things that I thought were awful, I have a long list of things that I always keep in my freezer and that we eat regularly and always enjoy. As we age and health and mobility issues become more prominent, I have appreciated the Mackenzie food service more and more. Suggestions for even better service would be: offering things like vegetables in smaller packages (such as servings for 2), offering sample sizes (there are things I would like to try, but don’t want to spend a lot of money on something I am afraid I would not like). I do appreciate the reviews of products and rely heavily on them. One thing that is hit or miss that could definitely use improvement is the notification of delivery system. Sometimes I get updates, notices of impending and actual delivery times. Other times I get absolutely nothing at all. Yesterday I got a delivery with no notice of impending or actual delivery. The box sat on my porch until my daughter accidentally discovered it. Fortunately it was cold out so the food was fine, but I definitely think I should have had notification of the delivery. I would also like it if there was a way to voice opinions when/before an item is discontinued. Two of my favorite food items are no longer available and I really miss them! Ginger salmon cakes and chocolate delight cookies, in case anybody cares!! They were both delicious—why are they no longer available?!”
