“The package from Mackenzie Limited would arrive on December 2nd. It arrived Nov. 28th I called Mackenzie and I would not be home after 2:00 PM on the 30th, It was delivered at 11:00 AM (the same time as 2 days ago). I still have not gotten the dinner! Fedex , the delivery agent, said that I could come to pick it up. But I don't drive!! I won't order from Mackenzie Limited again!”
“I am a new customer of Mackenzie and I can tell you I am very impressed with the prices, and the quality of what I have ordered not only for myself but as gifts to friends. All wonderful and so delicious.”
“I was treated so badly by your company. I canceled an order der 5 days in advance from delivery and you would not let me cancel. Shame on you. I am disputing charge on my Amex. I will tell all my friends how bad your customer service is”
“The beef Wellington crust was all cracked. It didn't work because the crust was falling off as it was cooking. We were embarrassed in front of our guests.”