“My order was a gift to a friend that lives in an apartment building. It wasn’t delivered to his door and was instead left in a common area mail room where someone else took it. When I called Mackenzie to alert about this I was told no refund or replacement. Only if I paid again. Terrible customer service and I will never order from this company again.”
“The cookies and petit fours are decorated beautifully! However, eating the vintage picture shortbread cookies was a little interesting to chew because of the picture design.”
“I have ordered from Mackenzie for several years and have found them to have exceptional gourmet items and fast shipping. Over time, I now have a good idea regarding items where they excel. I plan to continue my loyalty when I need that perfect tough for a special occasion.”
“Ordered 2 Chateaubriand pre-cooked roasts, approx. 2 lbs. each. Followed the warm up instructions to the letter. Result: perfect medium rare. Had 2 dinners and a few sandwiches. 2nd roast we bought for a friend: he loved it!”
“Everything arrived on time! My guests enjoyed all the appetizers and left not a crumb. Will certainly be ordering different selections since nothing has disappointed. What a wonderful way to cut the stress of entertaining.”
“Well overall well seasoned.. As a suggestion I wld recommend to put more cranberries in stuffing...On the other hand did not taste nor see saugage in the stuffinga...Its dry so more moisture please..
Sweet potatoe tasty, mac n cheese was good, delicious vegetable, the corn ball which is a lil ball containing sweet corn is good just need more corn...pork roast not bad however did not tastes
garlic and tough meat in spots within the pork roll cld use a more tender meat..”
“The food quality and taste are very average. The Stromboli was fine, but the Vegetable Potato Medley turned into mush when cooked as recommended. Moreover, the medley was overwhelmingly potatoes, not vegetables—listed first in the description. Obviously, potatoes are heavy, so not a lot of vegetables needed to be included to get to the 3 lbs noted in the description. Moreover, asparagus is the first vegetable listed, and very few strands of asparagus were included. It was mostly limp green beans. This was an impressive rip-off.”
“This is the first time I ordered from Impromptu Gourmet (I usually order from one of Impromptu's sister catalogs, but the shipping discount from Impromptu was better for my Thanksgiving order).”
“This is the second time I have ordered the Granny Smith Apple Coffee Cake and it was just as big a hit as before. My family loves it and has declared it the best coffee cake ever. This is my go-to cake for any time I want to impress guests...or just enjoy it myself.”
“What I purchased was a gift for my brother and his wife/family. He requested a chocolate cake that I sent last year. I thought that it was from your company. He said that it did not taste like the one last year and was not overly enthusiastic about the cakes. They did say they were going to finish the cakes and were not planning to throw them away.”
