“Experience with Mackenzie has been predominantly positive. We've ordered a few different items which were delievered well packaged and promptly whenever requested. Personally think the directions on the packages need to be reviewed as cook time is always much greater than on directions.”
“Your products are of the highest quality and shipping is almost instantaneous. You have solved emergency gift giving (and our own consumption as well) on a number of occasions, especially at chaotic holiday times.”
“I was very disappointed in the shipping this time of my food. I was also very disappointed in the response when I contacted customer service. I will probably not order again. We ended up throwing out the food that had ice around the bags due to concerns of freezer burn. Since the package arrived with very little dry ice and some not cold.”
“Stuffed mushroom casserole was watery. Lobster mac was good but lacked Lobster. The cranberry sausage stuffing was very good. Overall products are Extremely overpriced and serving sizes misrepresented.”
“Overall I was very impressed with my purchase. Some of the items included in the cooler basket were fun and tasted really good. We were disappointed with the “cheese sticks” and the caramel sea salt cookies. They both tasted “old”
Even though not everything was to our liking we’d definitely purchase from you again. The salmon was absolutely AMAZING”
“Turkey roll- DRY and flavorless
Beans almondine- chewy and flavorless
Stuffing was SOGGY
SWEET POTATO CASSEROLE WAS DELICIOUS
WILL NOT ORDER THRU MACKENZIE AGAIN.”
“The turkey en croute did not have much turkey at all. What was there was good though. And this item certainly would not feed more than 4 people small servings. Probably in all likelihood would not order again.”
“I have purchased the Cranberry Upside Down cake for the past few years for Thanksgiving and have thoroughly enjoyed it. Unfortunately this year the cake was not the usual quality. It was dry, with very little cranberry topping and the mixture around the cake was not sticking to the cake. It was extremely disappointing serving to my guests and did not have the quality accustomed to by MacKenzie. I am questioning further purchases”
