Made in Tuscany Reviews

Name: Made in Tuscany
Rating: 4.78

4.8 Rating 294 Reviews

95 %

of reviewers recommend Made in Tuscany

Company Reviews

Questions

Metrics

4.8

Based on 294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Email:

orders@madeintuscany.co.uk

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Anonymous

Anonymous // 01/01/2019

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“Lovely little bag ideal for travelling and felt belongings would be safe due to the design and number of individual pockets/compartments”

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Posted 4 years ago

“Couldn’t recommend this company more. The bag is beautiful and looks like it will last a lifetime. The customer service is the best I’ve had for years.”

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Posted 4 years ago

“I purchased 3 beautiful bags. The quality of workmanship was exquisite and the design was extraordinary. I would definitely highly recommend Made In Tuscany to others.”

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Posted 4 years ago

“The quality of the bag I ordered was excellent, my only issue was regarding delivery, I feel I wasn't given enough information has to when the product was going to be delivered.”

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Posted 4 years ago

“Excellent in every way. Perfect service and I’m a very satisfied customer”

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Posted 4 years ago

“Today I was overjoyed to receive my premium quality messenger bag in dark blue . The exceptional hand made quality is indescribable much superior to similar bags I've owned which lacked quality zips and buckles. My bag is as described with meticulous attention to detail. Which makes me the proud owner of a "Made in Tuscany leather bag .Its unique design and stitching is noticeable in comparison with similar hand made bags from Europe Delivery was on time. Well secured and packaged .The most exquisite soft leather bag I've ever owned Dr. Arthur Cassidy”

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Posted 4 years ago

“Great company to deal with. Quality leather goods, excellent service and fast shipping - cannot ask for more.”

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Posted 4 years ago

Enjoyed looking after you Chris. Take care. Teresa, Marjorie.

Posted 4 years ago

“Great quality and service”

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Posted 4 years ago

“The bag arrived in good time and was well packed. The quality of the bag is exceptional, much better than others that I had looked at. It is beautifully finished and I can well imagine that it will last for a very, very long time. The quality of the zips and the shoulder strap matches the rest of the bag. It may seem more expensive that some others, but in my opinion, it actually represents good value for money due to the quality. As you can guess, I highly recommend this bag!”

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Posted 5 years ago

“The very best level of customer service and communication. My bag was slightly delayed but I was kept up to date and my delivery was upgraded. Oh, and the bag if gorgeous! Highly recommended.”

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Posted 5 years ago

“I bought the bag as a birthday present for my daughter and she is absolutely thrilled with it. The leather is beautiful and the bag well made. The service I received from Made in Tuscany, was first class.”

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Posted 5 years ago

“A beautiful bag - very well made with excellent craftsmanship. The shipping took a little longer than expected (3 weeks to the U.S.,) but they kept me posted on its progress. I’m very happy with my purchase and their customer service and I would order from them again.”

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Posted 5 years ago

“I purchased the bag for my wife who delighted with it the staff were very helpful in dealing with the delay in receiving the bag...would recommend company”

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Posted 5 years ago

“The backpack I ordered is just perfect! I feel reassured that nobody can reach inside. The leather is so soft and pliable. I love so much I have just ordered another one!”

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Posted 5 years ago

“Excellent product excellent customer service”

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Posted 5 years ago

“The bag i ordered is absolutely gorgeous. Well made and looks so expensive. Thank you.”

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Posted 5 years ago

“The laptop bag arrived within 2 days of ordering. The quality of the leather and workmanship is superb in every detail. Marjorie kindly kept us updated every step of the way with her fantastic customer service. I would definitely recommend this product and the company. Thank you.”

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Posted 5 years ago

“I have yet to receive a bag I purchased weeks ago and I have emailed the company several times to ask about it. The tracking number says delivered but the company sent an email a week after that saying they were looking into what happened to my bag. A week after that I got an email from them saying it had shipped. Nothing from them for the last 2 weeks or so. They say they are a small company and care about customer service. I haven’t seen that yet.”

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Posted 5 years ago

Dear Ellianna, Thank you for your feedback and I am sorry to see you're having problems. As you know, we are now in touch with you. We have just implemented a new ticket-based systems and I didn't see your email until yesterday. I hope I can turn this around for you. Teresa

Posted 5 years ago

“your customer care has been brilliant. I have been a nightmare, having to return the backpack in preference for a shoulder bag. Nothing has been to much trouble to your staff. Marjorie has been my mentor.”

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Posted 5 years ago

“Excellent customer service, excellent product. Would highly recommend”

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Posted 5 years ago

Made in Tuscany is rated 4.8 based on 294 reviews