Magazines Direct Reviews

“ It's been over six months.....SIX MONTHS since my order was placed and they are JUST NOW offering a refund. ”

“ they started the subscription and charged me for another 12 weeks, so I got in contact and they refunded me, but then they also paused my account as i didnt receive a magazine for two weeks, so I emailed again to get it started. ”

“ Magazines Direct changed my MacLife Magazine print subscription to a digital one without my permission. In addition, they are so incompetent they could not get my digital account to work and I cannot access the digital MacLife Magazines. I've requested a refund and they are completely ignoring me and have not refunded me. I'll never do business with them again. ”

“ They owed us a refund for a magazine that went out of publication. ”

“ They have owed us a refund for 9 months now. ”

“ However , they failed to cancel it as i had requested so sent 2 x copies to the same person for the next 3 months and charged me twice, when i realised this and contacted them to check that they had definitely cancelled the first subscription they claimed that they had no record of my call and refused to refund this. ”

“ They are either dishonest or incapable of meeting their financial commitments. They have failed to pay us a refund owed for months now, and then lied about paying it to PayPal, pretending that PayPal had failed to pass it on. PayPal's intervention led to Magazines Direct re-confirming they owed us the refund and yet they continue to delay paying it. ”

“ Magazines Direct informed us we would receive a refund within 30 days of their email notifying us of the ceasing of that magazine. ”

“ Despite raising emails, calls and live chat queries with their customer services, the company confirms they have forgotten to send it over 6 months now, ignore requests for refunds and do not acknowledge this request - avoiding the conversation at all costs. ”

“ Waited 3 months for my order of 3 single magazines which did not turn up. Requested a refund, given the run-a-round by customer service continually. Made to provide details and screenshots of transactions over and over again. No refund issued. They are thieves avoid at all costs. ”