Magenta Storage Ltd Reviews

Name: Magenta Storage Ltd
Address: Brooklands Farm, Pepperbox Lane, Guildform, Surrey
Rating: 4.65

4.7 Rating 409 Reviews

92 %

of reviewers recommend Magenta Storage Ltd

Company Reviews

Questions

Metrics

4.7

Based on 409 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

08000119823

Email:

info@magentastorage.co.uk

Location:

Brooklands Farm,
Pepperbox Lane,
Guildform
Surrey
GU5 0LW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful staff at Magenta Banbury, easy access to the unit. Would highly recommend it, would definitely use Magenta again.”

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Posted 4 years ago

“Easy access, light and airy. Helpful staff”

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(Acton) - Posted 4 years ago

“The service has been 5 star ⭐️... Helen couldn’t be more helpful .. nothing is too much trouble and she always welcomes you with a smiley face and a cheery disposition .. thank you Helen . I would not hesitate to use magenta again .. they have made a very stressful situation a lot lot easier . Thank you”

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(Banbury) - Posted 4 years ago

“Very cheerful, helpful and professional staff, great job, thank you.”

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(Banbury) - Posted 4 years ago

“Friendly helpful staff. Good access and parking is close to the units ;)”

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(Acton) - Posted 4 years ago

“Magenta in Banbury provide an excellent and friendly service the building is always clean and tidy and everyone is very friendly and helpful”

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(Banbury) - Posted 4 years ago

“Jeremy is top notch always good service, professional and knows his stuff. Thanks Adam in Botley. Oxford”

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(Oxford) - Posted 4 years ago

“Magenta is one of the easiest deal with and best equipped storage facilities in Oxford. Their staff are stellar and I would recommend them to anyone Magenta is a much better colour than Yellow also”

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(Oxford) - Posted 4 years ago

“So far, just the joining process, has been very good indeed! I will provide further feedback once I've had my storage unit up and running for a while. Just to say that, the reason I didn't go and get another quote from somewhere else, was the prompt and friendly and responsive service I got from the team at Banbury. It also looks like it's going to be very good value.”

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(Banbury) - Posted 4 years ago

“Sales team not available on both calls, people that eventually picked up knew nothing about the company. Price of storage is based on who you are, how long you want storage and how much of it. AKA how rich you sound, how gullable you are, and how deperate you are for it. No static monthly charges. Corporate selling tactics on maximising profits - Get to know them, then empty their pockets. Ill find a fair and transparent company instead.”

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Posted 4 years ago

“Excellent”

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(Banbury) - Posted 4 years ago

“I have used Banbury Magenta for nearly 5 months and can highly recommend them. The staff are friendly, efficient and advise on the size of storage unit required and the simple process to access the facility. Even before COVID the cleanliness was excellent and now even more so, always well stocked with hand sanitiser, disinfectant and paper towels. Such an easy way to store large items, in between house moves or in my case storing donations prior to a Ladies Clothes Sale for Cancer Research. Thank you Magenta ladies 🙂”

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(Banbury) - Posted 4 years ago

“Excellent service! They have got best prices compare to other storages . Angela who is the manager is very professional and always there to help . I highly recommend it.”

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(Acton) - Posted 4 years ago

Hi Kasia, thanks so much for your lovely review. It really is great to hear when our customers are happy with the services we provide as we strive to continuously improve. Thanks again for storing with us and if you ever need us in the future, we’ll be more than happy to assist. Stay safe and well - Angela

Posted 4 years ago

“The manager lana was great, went out of her way to help in these difficult times.”

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Posted 4 years ago

“I had a storage unit in the Magenta self storage in Oxford. It was a difficult time, due to the covid and the lockdown measures but the service was phenomenal. Jeremy and the team have been extremely helpful and nice, and made the stressful experience of moving during a lockdown much more bearable. Five stars.”

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Posted 4 years ago

“Magenta Self Storage are practical and efficient as well as personal in their relationships with their customers … it’s a rare combination, and one that’s warmly appreciated. Thank you.”

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(Acton) - Posted 4 years ago

Hi Hal, Thanks so much for such a lovely review. We put lots of effort into understanding our customer needs and we’re really pleased that you’re happy with the service and support you’ve received with us. Please stay safe and well and we’ll see you in store again soon. Ange Okwuosa Branch manager, Acton

Posted 4 years ago

“Our experience with Magenta has been great throughout. All their staff are super pro and all interactions have been great! Highly recommended! Thanks”

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Posted 4 years ago

“Good responsive customer service.”

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Posted 4 years ago

“would have been 5 stars. I find the delayed or light timing too short and often am in semi-darkness and cannot read information on boxes etc.”

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(Banbury) - Posted 4 years ago

“I needed some storage to phase my moving in two parts. I found the Oxford Magenta store very handy, easy to reach, great friendly staff, the lift is large for house furniture, they have also big trolleys to reduce the number of journeys from the van to your storage unit. Once you are there everything becomes faster! I hope to do not move out again ... you know how stressful that is! .. but in case I will use Magenta again!PS The units are clean and there is also hand sanitiser for customers during the Covid-19 to keep the place safe.”

Helpful Report

Posted 4 years ago

Magenta Storage Ltd is rated 4.7 based on 409 reviews