Magenta Storage Ltd Reviews

Name: Magenta Storage Ltd
Address: Brooklands Farm, Pepperbox Lane, Guildform, Surrey
Rating: 4.65

4.7 Rating 410 Reviews

92 %

of reviewers recommend Magenta Storage Ltd

Company Reviews

Questions

Metrics

4.7

Based on 410 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

08000119823

Email:

info@magentastorage.co.uk

Location:

Brooklands Farm,
Pepperbox Lane,
Guildform
Surrey
GU5 0LW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good location”

Helpful Report

Posted 8 years ago

“Very friendly, helpful staff and clean storage. Only downside is opening hours as shut Sunday and at6pm week nights which isn't very helpful as I work till after 6 mon-sat so having to have time off to clear storage.”

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Posted 8 years ago

“Great guys, always very helpful and professional. Jackie”

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Posted 8 years ago

“Helpful, knowledgable staff willing to help even when busy.”

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Posted 8 years ago

“Mistake I wanted to do 5 stars every one at the storage in Acton is five star.Paul Is so helpful.I have been with you for nearly 20 years I think,and it has got better and better.10 stars as far as I am concerned.Thank you.”

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Posted 8 years ago

“Very usefull for my business”

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Posted 8 years ago

“The facility is good and the service I received was good except for the lack of clarity in the explanation of cost. I was very surprised when I received my first invoice to find that I was being charged for insurance, which I had been led to believe (by your online material), would be inclusive. Is it possible to remove this element from future bills?”

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Posted 8 years ago

“I like that I can go there at any time and get access to my belongings. I also like that it is still there because it would be very awkward for me if they closed down!”

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Posted 8 years ago

“Great customer service, easy and hassle free process.”

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Posted 8 years ago

“Helpful and friendly. Good prices.”

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Posted 8 years ago

“Good access. Helpful front desk assistance - vey knowledgeable.”

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Posted 8 years ago

“amazing service/always ready to help/good rates/very secure/easy access etc”

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Posted 8 years ago

“I've been very happy with their personalised assistance. I've been going through a very stressful time over the last year, which included a move. Paul and his team are nice people. I hope they will continue to look after me with my storage needs.”

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Posted 8 years ago

“The staff are very polite, helpful and efficient. The storage unit blocks are kept clean and maintained.”

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Posted 8 years ago

“The manager (or someone more senior) arrived to fix the broken lift and was very friendly and sorted out an issue regarding payment.”

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Posted 8 years ago

“Very easy and handy, although the opening times could be extended as Sunday is very limited, would you also consider 24 hour access.”

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Posted 8 years ago

“Those running the Magenta facility could not have been more helpful or friendly. Its a nice place to go!”

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Posted 8 years ago

“Overall very good in most respects; my only comment is the variability of customer service. By this I mean that once or twice (not often) the attitude to the client has been either bored or impatient. Also, generally speaking it's good advice to ensure the employee maintains eye contact and does not continue typing or staring at a computer screen (without always making it clear that the activity on the computer relates to the customer).”

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(Oxford) - Posted 8 years ago

“Storage clean and well maintained with helpful staff on hand when needed. It is helpful to have a loo on site too. Great location. Wish I had had a storage a long while ago it freed up loads of space”

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Posted 8 years ago

“The manager arthur really helpfull and excellent customer service.”

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(Acton) - Posted 8 years ago

Thank you for your positive review and for highlighting Arthur's customer service. He will be hugely appreciative of these comments.

Posted 8 years ago

Magenta Storage Ltd is rated 4.7 based on 410 reviews