Magenta Storage Ltd Reviews

Name: Magenta Storage Ltd
Address: Brooklands Farm, Pepperbox Lane, Guildform, Surrey
Rating: 4.65

4.7 Rating 409 Reviews

92 %

of reviewers recommend Magenta Storage Ltd

Company Reviews

Questions

Metrics

4.7

Based on 409 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

08000119823

Email:

info@magentastorage.co.uk

Location:

Brooklands Farm,
Pepperbox Lane,
Guildform
Surrey
GU5 0LW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Darren the dreamboat Buckingham”

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(Nottingham) - Posted 7 years ago

Thanks for your review. I'm sure he'll love to have that nickname!

Posted 7 years ago

“Full peace of mind knowing my stuff is safe and free from any kind of damage.”

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Posted 7 years ago

Thank you for your positive review and kind words. We do everything we can to make sure that your belongings are well looked after whilst in our storage facility.

Posted 7 years ago

“Convient location. Friendly staff.”

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Posted 7 years ago

Thank you for leaving a positive review of your experience with Magenta Storage. The team will be happy to hear that they've met your expectations.

Posted 7 years ago

“always friendly and helpful.have never let me down in the 8 years that i have been with them.clean,well lit,easy to use.”

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Posted 7 years ago

“The storage facility offers great value for money. The management is very accommodating and helpful.”

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Posted 7 years ago

“On the whole, happy, last time I came down there were two bulbs / tubes out, meaning I couldn't see what i was doing and being a wasted trip, I assume this has been sorted now? I would have left a response but there were no pens available.”

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Posted 7 years ago

Thank you for your review. Unfortunately, from time to time bulbs do blow in the facility and we do replace them as soon as possible. We can only apologies for any inconvenience caused as a result.

Posted 7 years ago

“Easy to use; clean, dry and well-aired storage; pleasant and helpful staff.”

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Posted 7 years ago

“Very easy access.”

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Posted 7 years ago

“Great staff with helpful approach to customers needs!”

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Posted 7 years ago

“Brilliant service. Property felt safe. No hidden extras. Have used a few different companies and would definetely use this company again.”

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Posted 7 years ago

“Paul is an exceptional manager”

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Posted 7 years ago

“Lovely bright, clean, white corridors, good temperature regulation, and I like my door which is painted like a garden gate, with climbing flowers over it. The padlock is excellent and I always have my keys on me, in case I have to come and collect something from my lock up. I feel a bit guilty that I haven't cleared this stuff out completely, but I know it's really safe and I feel good that all the boxes are labelled and I know what's there. People are always friendly in the office, and it's good to know I can go and sit in the reception area, if I need to. I like the feel of Magenta!”

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Posted 7 years ago

“Friendly can do staff. Nothing is too much trouble. Safe dry storage. Easy access.”

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Posted 7 years ago

“staff are very helpful they always get back to you, very friendly...”

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Posted 7 years ago

“Adequate service.Turns out to be quite expensive for actual location. Payment goes out every 4 weeks instead of a full calendar month.”

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Posted 7 years ago

Thank you very much for your review. When you placed your enquiry you should have been made aware that our storage is charged on a 4 weekly basis, rather than monthly. I can only apologise if this was not the case. It's also a shame to hear that you think our storage prices are expensive. We work hard to make sure we're competitive in the local area and provide customers with value for money. Again, I apologies if you feel that the price doesn't match the service.

Posted 7 years ago

“Very easy to arrange storage”

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Posted 7 years ago

Thank you for leaving us a positive review about your storage experience. We do everything we can to make storing with as simple as possible and plan to make this process even easier in the future.

Posted 7 years ago

“I called late on a Friday afternoon for storage availability on the Monday morning. Magenta even sorted out a removal firm for me! Nothing was too much trouble for them. Professional and personable staff. Great service would definitely recommend.”

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Posted 7 years ago

Thank you so much for your glowing 5 star review. We do everything we can to provide a positive storage experience from start to finish. Our local removal partners are carefully selected and we're glad to hear that you had a positive experience with them also.

Posted 7 years ago

“It is clean and tidy. Helpful staff”

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Posted 7 years ago

Thank you for positive commends about our facility and staff. Can I ask what might have improved your score from 3 starts to 4 or 5 stars? We're always looking to improve and your comments would be very welcome.

Posted 7 years ago

“I like the Acton site. It's near to my home, &, unusually, it's on a quiet road & there is parking. Initially, I also signed-up because the charges were competitive. I find all the staff helpful & likeable. I didn't appreciate it when you recently started to send invoice-reminder emails 10 days or so before the due date.”

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(Acton) - Posted 7 years ago

Thank you for your positive comments about our Acton store and your kind words about the staff. We welcome your comments about invoice reminders. When would you rather receive such communications?

Posted 7 years ago

“Efficient, Helpful and very friendly”

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Posted 7 years ago

Nathalie, thank you for your positive comments about your storage experience. It's great to hear that you found our staff helpful and friendly. We want to make sure that everybody has a positive experience!

Posted 7 years ago

Magenta Storage Ltd is rated 4.7 based on 409 reviews