MailPlus Reviews

Name: MailPlus
Address: Level 14, Suite 11, 175 Pitt Street, Sydney
Rating: 4.93

4.9 Rating 502 Reviews

99 %

of reviewers recommend MailPlus

Company Reviews

Metrics

Info

4.9

Based on 502 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1300 65 65 95

Email:

customerservice@mailplus.com.au

Write Your review

Tell us how MailPlus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MailPlus 5 star review on 22nd March 2022

Onesteel Trading Pty Ltd T/as GFG Alliance

Lauren Minicozzi - Torquay

Justine,

Mr Vintage Australia

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love working with MailPlus. The team are amazing! MP has been a game changer for our business - not only are we saving, but we're also able to maintain next business day delivery for our perishable goods. I have recommended MP to multiple business owners and love it! Big shout out to our local franchisee, David. He's also so accommodating and is patient with us even when we're flat out busy. Thanks MP! Hope to keep working with you for years to come!”

Helpful Report

Posted 2 weeks ago

Helpful Report

Posted 2 weeks ago

“Really fast delivery and GREAT customer service”

Helpful Report

Posted 1 year ago

“MailPlus have easily been the best option for our business. We struggled to find good service with other couriers but James and the Brisbane MailPlus team give us the assured confidence our customers have grown to expect.”

Helpful Report

Posted 1 year ago

“We just want to thank MailPlus for outstanding service from our courier Bob, he goes above and beyond to help and he is so reliable. Customer Service over the phone is very helpful too.”

Helpful Report

Posted 2 years ago

“We are very happy with the service that Bryan provides he is a pleasure to deal with and is very efficient with all our Mailing needs”

Helpful Report

Posted 2 years ago

“CHL has been using Mailplus for several years now. They are always on time, always pleasant and lovely to deal with and always look very neat and tidy in their uniforms.”

Helpful Report

Posted 2 years ago

“Our driver, Sachin is great, always on time and willing to accommodate.”

Helpful Report

Posted 2 years ago

“I would definitely recommend this service! I always receive my packages and if I ever have issues with a delay, I always get kind customer service and prompt service.”

Helpful Report

Posted 2 years ago

“Lukas and Hendry are always flexible, on time, friendly and quick communicators. Couldn't ask for more in a mail service, which is why we've kept the relationship going for many years. Looking forward to many more years working together. Cheers!”

Helpful Report

Posted 2 years ago

“MailPlus provides a great service that is very professional, efficient and easy to use. Especially during the lockdown, they were very accommodating and flexible as we needed to still have our mail collected from the Post Office but now delivered to me at home rather than at the Office. We have used them for many years to deliver our mail in the morning and then return to collect outgoing mail in the afternoon. I would strongly recommend them. Thank you.”

Helpful Report

Posted 2 years ago

“Love MailPlus! The service is next level, our couriers, Allison and Lee are the best! Above & beyond and always extremely friendly and happy to share knowledge and accommodate different requests.”

Helpful Report

Posted 2 years ago

“Jason our Mail Plus Driver does an outstanding job for us regular as clockwork never late always keeps us informed if he is running late”

Helpful Report

Posted 2 years ago

“WE receive prompt, efficient and courteous service from Nas and his great team. Always delivered with a friendly smile. Thank you Team”

Helpful Report

Posted 2 years ago

“Best express courier service we’ve ever used! Often our parcels are collected from Byron Bay on a Tuesday afternoon + our Perth customers receive them Wednesday morning! Not sure how this works, as no other service we’ve ever used, has been able to offer this. Spectacular service every single time! Always with a smile too! Thank you Mailplus … we love you guys! xx”

Helpful Report

Posted 2 years ago

“Dave is wonderful, polite and helpful I have just started at MHCC and he has explained everything i need to know. He is approachable and reliable which is exactly what make the service fantastic. :)”

Helpful Report

Posted 2 years ago

“Kelly partners North Sydney have always found Mailplus to be very helpful and nothing seams to be a problem for them.”

Helpful Report

Posted 2 years ago

“The fastest, friendliest service. Parcels arrive with happy customers the next day. So swift, so happy!”

Helpful Report

Posted 2 years ago

“Mailplus is reliable - always on time and never failing during these past 8 years.”

Helpful Report

Posted 2 years ago

“MailPlus has been the best service for our firm. Reliable, accommodating, friendly and so convenient. Would recommend any and all to utilise this service. Thank you MailPlus!”

Helpful Report

Posted 2 years ago

“all team members are extremely helpful and on time - which makes managing a busy office much easier”

Helpful Report

Posted 2 years ago

MailPlus is rated 4.9 based on 502 reviews