“I purchased a Makita 36v lawn mower on 9-22-22. I used twice that year, a few times in 23, and when I went to use it in 24, the batteries would not hold a charge. I call Makita, they said I would have to send the batteries to Makita. Makita sent me a shipping label and stated that they would contact me as soon as they received the batteries. They did not. After more than 2 months, I called them. They said that they found my batteries setting on the shelf and tested them and there was nothing wrong with them. I asked for new batteries, they said no. So where I stand, I paid $570 for a lawn mower that I was able to use about 10 times and Makita refuses to honor their warranty. Never again.”
“Absolutely disappointed!
I spent over $1400 on new tools, batteries, and everything switching from Milwaukee and regret it. The drill doesn’t work. The chuck slips constantly went out and bought a new drugs. I took two months for them to repair the broken one and they sent me it back broken without fixing it and said they fixed it.”
